• E-tax help desk

    If you need help with e-tax, we recommend you check the Frequently asked questions about e-tax.

    Important messages about any known issues with e-tax, and possible solutions, can be found on our E-tax - known issues page.

    If you are calling from within Australia

    For ... Phone ...

    Tax-related enquiries

    13 28 61

    Monday to Friday: 8.00am to 6.00pm (local time), excluding public holidays

    Computer-related enquiries

    1300 1300 17

    Monday to Friday: 7.00am to midnight (AEDT), excluding the following public holidays

    • Christmas Day
    • Boxing Day
    • New Year's Day
    • Australia Day
    • Good Friday
    • Easter Monday
    • Anzac Day

    Restricted hours: 7.00am to 6.00pm (AEDT) on the following days

    • Tuesday 24 December 2013
    • Friday 27 December 2013
    • Monday 30 December 2013
    • Tuesday 31 December 2013
     

    If you are calling from overseas

    (Calls to these numbers will incur international call charges)

    For ... Phone ...

    Tax-related enquiries

    + 61 2 6216 1111

    Monday to Friday: 8.00am to 5.00pm (AEST/AEDT), excluding public holidays.

    Computer-related enquiries

    + 61 1300 1300 17

    Monday to Friday: 7.00am to midnight (AEDT), excluding the following public holidays

    • Christmas Day
    • Boxing Day
    • New Year's Day
    • Australia Day
    • Good Friday
    • Easter Monday
    • Anzac Day

    Restricted hours: 7.00am to 6.00pm (AEDT) on the following days

    • Tuesday 24 December 2013
    • Friday 27 December 2013
    • Monday 30 December 2013
    • Tuesday 31 December 2013
     
    • Last modified: 21 Mar 2014QC 16860