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Accessibility research

This research was conducted with taxpayers who have a hearing or vision impairment and the organisations that represent them.

The aim of this research was to explore their satisfaction with and needs of the ATO in terms of service provision and accessibility of information and communication.

Read the Accessibility research report May 2010 (PDF, 284KB).

Read an accessible version of the Accessibility research report May 2010 (RTF, 3.91MB)

Last Modified: Thursday, 18 November 2010

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