How to vary pay as you go (PAYG) instalments

More information

For more information about PAYG instalment tax or if you need help varying quarterly PAYG instalments:

• visit our website and search for PAYG instalment essentials
• phone us on 13 28 61
• write to:
   
  PO Box 1032
  Albury NSW 2640

For more information about the business portal and lodging your activity statement online, go to www.ato.gov.au/onlineservices

Family Assistance Office (FAO)
For more information about claiming a family tax benefit (FTB) entitlement:

• phone 13 61 50 between 8.00am and 8.00pm, Monday to Friday, or
• visit the FAO website at www.familyassist.gov.au

You can get the following publications from our website or by phoning 1300 720 092 between 8.00am and 6.00pm, Monday to Friday: PAYG instalments - How to complete your activity statement (NAT 7393) PAYG instalment income - partnerships (NAT 3494) PAYG instalment income - trusts (NAT 3495).

Updating your address You can choose to have separate postal addresses for different tax areas. For example, your postal address for income tax purposes may be different from activity statements, including PAYG instalment notices. Lodging your income tax return will automatically update your income tax address only. To update your address for receiving activity statements and PAYG instalment notices, phone the business helpline on 13 28 66.

Other services

If you do not speak English well and want to talk to a tax officer, phone the Translating and Interpreting Service on 13 14 50 for help with your call.

If you are deaf, or have a hearing or speech impairment, you can contact us through the national Relay Service (NRS). If you are:

• a TTY user, phone 13 36 77 and quote the Tax Office number you need
• a Speak and Listen (speech-to-speech relay) user, phone 1300 555 727 and quote the Tax Office number you need
• an internet relay user, connect to the NRS on www.relayservice.com.au and quote the Tax Office number you need.

If you would like further information about the NRS, phone 1800 555 660 or email helpdesk@relayservice.com.au