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Complaints form

All fields are required unless marked as 'optional'.

If you are concerned that someone is not paying their tax or intentionally doing the wrong thing, please make a disclosure to us by completing the tip-off form. You do not need to complete the complaint form.

When you are concerned that your employer is not paying the correct amount of super, prior to lodging a complaint, follow the steps under unpaid super. Once you’ve confirmed your super hasn’t been paid in full, you can report your employer by using the online tool.

If you're a tax or BAS agent, submit a complaint through Online services for agents. Go to Reports and forms, select Forms, then select Tax Practitioner complaint.

Your Details

Mobile phone number is the preferred option so that we can also communicate with you via SMS.
By providing your email address, you are consenting to the ATO communicating to you via email, if we are unable to contact you by phone. You should be aware that the internet is not a secure environment. The ATO does not control the path of inbound and outbound emails, so the privacy of personal information sent by unencrypted email cannot be guaranteed.

Details of the person/entity you are making complaint for

Provide your TFN to help us resolve this complaint for you quickly.

Complaint Details

We kindly request that you limit your response to 500 characters. Any information exceeding this limit may not be transmitted.
We kindly request that you limit your response to 500 characters. Any information exceeding this limit may not be transmitted.

We are authorised under taxation laws to collect the information on this form, including your TFN.

This information will be used to help us resolve your complaint as quickly as possible.

We will need to speak to you to confirm your identity if your complaint requires us to access – and disclose sensitive or personal information.

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