ATO shopfront locations

Visit us

Shopfront locations provide a range of client services - visit us at one of our shopfronts around Australia.

At most shopfronts you'll be able to:

access a range of publications and brochures
talk to our staff
access our web services
access our phone service for more specialised tax information.

We can help you with things like:

updating your personal details
tax file numbers (TFN)
Higher Education Loan Program (HELP) and student supplement loans
individual tax returns.

If you need one-on-one, detailed help, you can make an appointment for an interview by phoning us on 13 28 61.

Important to know

Interviews with a tax officer at the following Centrelink Service Centres are available only by appointment:

Chatswood
Joondalup
Launceston
Penrith.

Our opening times and the range of services we offer vary, depending on the location. Generally, we are open from 8.30am to 4.45pm weekdays unless otherwise specified. We are closed on weekends and public holidays. You can also contact us by phone or mail.

Important to know

We do not offer cashier services for tax payments or refunds. For more information about how to pay your taxes, refer to How to pay.

Australian Capital Territory

Make an appointment for an interview at this shopfront by phoning us on 13 28 61.

Shopfront	Address
Canberra	Australian Taxation Office Ground Floor, Ethos House 28-36 Ainslie Ave CIVIC SQUARE ACT 2600

New South Wales

Make an appointment for an interview at these shopfronts by phoning us on 13 28 61.

Shopfronts	Addresses
Albury Centrelink	Centrelink Service Centre 430 Wilson St ALBURY NSW 2640 Open 8.30am-4.30pm weekdays
Chatswood Centrelink	Centrelink Service Centre 56-64 Archer St CHATSWOOD NSW 2067 Appointment service only Bookings are essential: phone 13 28 61 No publications or self-service facilities available at this location
Newcastle	Australian Taxation Office 266 King St NEWCASTLE NSW 2300
Parramatta	Australian Taxation Office Commonwealth Offices 2-12 Macquarie St PARRAMATTA NSW 2123
Penrith Centrelink	Centrelink Service Centre 598 High St PENRITH NSW 2750 Appointment service only Bookings are essential: phone 13 28 61 Publications and self-service facilities available. No booking needed.
Rockdale Centrelink	Centrelink Service Centre 75 Railway St ROCKDALE NSW 2216 Open 8.30am-4.30pm weekdays
Sydney CBD	Australian Taxation Office 2 Lang St SYDNEY NSW 2000
Wollongong	Australian Taxation Office 93-99 Burelli St WOLLONGONG NSW 2500

Northern Territory

Make an appointment for an interview at these shopfronts by phoning us on 13 28 61.

Shopfronts	Addresses
Darwin	Australian Taxation Office 24 Mitchell St DARWIN NT 0800
Alice Springs	Australian Taxation Office Jock Nelson Centre 16 Hartley St ALICE SPRINGS NT 0870

Queensland

Make an appointment for an interview at these shopfronts by phoning us on 13 28 61.

Shopfronts	Addresses
Brisbane CBD	Australian Taxation Office Level 1, 140 Elizabeth St BRISBANE QLD 4000
Biggera Waters Centrelink	Centrelink Service Centre 95 Brisbane Rd BIGGERA WATERS QLD 4216
Townsville	Stanley Place 235 Stanley St TOWNSVILLE QLD 4810

South Australia

Make an appointment for an interview at this shopfront by phoning us on 13 28 61.

Shopfront

Address

Adelaide CBD

Australian Taxation Office

Mezzanine Level
26 Franklin St
ADELAIDE SA 5000

Tasmania

Make an appointment for an interview at these shopfronts by phoning us on 13 28 61.

Shopfronts

Addresses

Hobart

Australian Taxation Office
200 Collins St
HOBART TAS 7000

Launceston Centrelink

Centrelink Service Centre
8 Boland Street
LAUNCESTON TAS 7250

Appointment service only

Bookings are essential: phone 13 28 61

Publications and self-service facilities available
8.30am-4.30pm weekdays. No booking needed.

Victoria

Make an appointment for an interview at these shopfronts by phoning us on 13 28 61.

Shopfronts	Addresses
Dandenong	Australian Taxation Office 14 Mason St DANDENONG VIC 3175
Geelong Centrelink	Centrelink Service Centre 12-14 Little Ryrie St GEELONG VIC 3220 Open 8.30am-4.30pm weekdays
Melbourne CBD	Australian Taxation Office Collins Square 747 Collins St DOCKLANDS VIC 3008

Western Australia

Make an appointment for an interview at these shopfronts by phoning us on 13 28 61.

Shopfronts

Addresses

Joondalup Centrelink

Centrelink Service Centre
68 Reid Promenade
JOONDALUP WA 6027

Appointment service on Tuesday only

Bookings essential: phone 13 28 61

No publications or self-service facilities available at this location.

Perth

Australian Taxation Office
45 Francis St
NORTHBRIDGE WA 6003

Last Modified: Friday, 17 May 2013

Our commitment to you

We are committed to providing you with accurate, consistent and clear information to help you understand your rights and entitlements and meet your obligations.

If you follow our information and it turns out to be incorrect, or it is misleading and you make a mistake as a result, we will take that into account when determining what action, if any, we should take.

Some of the information on this website applies to a specific financial year. This is clearly marked. Make sure you have the information for the right year before making decisions based on that information.

If you feel that our information does not fully cover your circumstances, or you are unsure how it applies to you, contact us or seek professional advice.

Copyright

You are free to copy, adapt, modify, transmit and distribute this material as you wish (but not in any way that suggests the ATO or the Commonwealth endorses you or any of your services or products)