Making it easier to comply

Commissioner's foreword

We are committed to administering the tax and superannuation system in a way that makes it as easy as possible for taxpayers to comply. Most people want to do the right thing so we're always looking for helpful ways to improve how you engage with us, to make it easier and cheaper for you.

Making it easier to comply describes our current and future priorities in delivering better services to you. Our research tells us that our relationship with the community is improving over time, but we also know there are a few areas where our report card says we 'could do better'. We're working on those within the parameters of our budget.

Previously, we've published Making it easier to comply as a printed booklet. This year, embracing a faster and more cost-effective online option, we've uploaded our 'report card' directly to our website - www.ato.gov.au. This will enable us to make regular updates and keep you better informed.

Michael D'Ascenzo
Commissioner of Taxation (2006-2012)