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As the main administrator of Australia's tax and superannuation systems, our aspiration is to work with the community to administer these systems fairly and effectively.
Our mission is to help create an environment that promotes high levels of voluntary compliance (including accessibility to entitlements) at minimum cost to taxpayers.
We do this by helping people understand their rights and obligations and by making it as easy as possible for them to comply. In supporting taxpayers who are trying to do the right thing, we also have a responsibility to apply the law to people who don't. Progressively, we are increasing our ability to differentiate the causes of non-compliance and to co-design tailored and proportionate strategies to address these risks.
At a headline level, I am pleased to report that in 2006-07 we delivered to the government and the community, both in terms of revenue collections and benefits provided, and in the quality and professionalism of our work. For example, revenue collections of $248.0 billion were $4.9 billion above Budget forecasts. In collecting this money, we also made very substantial payments of almost $67.9 billion. These payments include income tax refunds, GST input tax credits and $9.3 billion in excise grants and social benefits.
We did all this in a difficult year, given our transformational easier, cheaper and more personalised (change) program and the need to deliver a range of new legislative measures. While our service standard index was lower this year, mainly as a result of our major system changes, we were able to maintain the positive trend in our independently conducted surveys of tax agent, business and community perceptions.
Sections within 1.1 Commissioner's review
Last Modified: Thursday, 20 December 2007