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Commissioner of Taxation annual report 2008-09

 
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Appendix 11 - Advertising, direct mail, media placement and market research

TABLE 4.11.1: Advertising, 2008-09

Organisation

Initiative, event or product

Total cost

   

$

George Patterson Young & Rubicam Pty Ltd

Concept development for First Home Saver Accounts communication campaign

55,671

Grey Worldwide

Business Tax Break advertising campaign

33,000

Leo Burnett

Education Tax Rebate advertising campaign

245,696

TABLE 4.11.2: Direct mail, 2008-09

Organisation

Initiative, event or product

Total cost

   

$

Craft Printing Pty Ltd

Preparation and Mailout of Education Tax Refund (Wave 1)

443,541

PMP Limited

Distribution of tax time products

1,676,914

PMP Limited

Distribution of e-tax CD product

76,496

Salmat Document Management

Preparation and Mailout of Education Tax Refund (Wave 2)

54,136

TOLL Logistics

Preparation and mail-out of agency material

4,032,256

TABLE 4.11.3: Market research, 2008-09

Organisation

Initiative, event or product

Total cost

   

$

2nd Road

Developed a research plan with focus on the clients' online experience with the ato.gov.au website.

61,450

Andrews Group

Research into the Large Business Market Segment

29,900

Chant Link & Associates

Capital Gains Tax research

149,338

Colmar Brunton Social Research

Conduct research and tracking on the First Home Saver Accounts initiative

44,600

Colmar Brunton Social Research

Advertising tracking research for the Tax Bonus Campaign

308,433

Colmar Brunton Social Research

Advertising tracking research for the Business Tax Break Campaign

379,535

Colmar Brunton Social Research

Small and Medium Enterprise research

152,536

Colmar Brunton Social Research

Tracking the individuals segment research

158,170

DBM Consultants Pty Ltd

Project Wickenby: Community Research - Intermediaries

69,876

DBM Consultants Pty Ltd

Professionalism Survey

235,344

DBM Consultants Pty Ltd

Research into lodgement compliance of micro and small businesses

74,500

DBM Consultants Pty Ltd

Community Perceptions Survey

87,310

GFK Bluemoon

Research for the e-tax CD mailer pilot

29,997

GFK Bluemoon

Advertising tracking research for the Education Tax Rebate campaign

598,299

GFK Bluemoon

Research into taxpayer responses to preventative, punitive and facilitative payment products in relation to debt.

128,040

Ipsos Public Affairs Pty Ltd

Business Perceptions Survey

204,270

Market Solutions Pty Ltd

Conduct Tax Agent Perception Survey

51,938

Market Solutions Pty Ltd

Legal Practitioner Services Survey

46,707

ORC Australia Pty Ltd
(trading as NWC Research)

Non-English speaking background research

26,166

ORC Australia Pty Ltd
(trading as NWC Research)

Foreign Sources of income research

95,713

ORC Australia Pty Ltd
(trading as NWC Research)

Call Centre Satisfaction Survey

22,880

Sweeney Research Pty Ltd

Conduct user research on the Reforms to Income Tests communication products

99,836

Taylor Nelson Sofres Australia Pty Ltd

Communications and benchmarking Research for Tax Evasion, Avoidance and Crime Campaign

198,825

Taylor Research Services Pty Ltd

Co-design for the Standard Business Reporting (SBR) Authentication project

12,105

WPP Holdings Australia Pty Ltd (trading as Milward Brown Australia)

Conduct Research into the Integrated Service Offer

92,024

TABLE 4.11.4: Media placement, 2008-09

Organisation

Initiative, event or product

Total cost

   

$

Adcorp

Media planning and buying for non-campaign and routine advertising

26,928

Hma Blaze Pty Ltd

Media planning and buying for non-campaign and routine advertising

1,623,841

Hma Blaze Pty Ltd

Media placement of recruitment notices for the Australian Valuation Office

67,688

Hobsons Australia Pty Ltd

Graduate recruitment advertising

23,540

Hudson Global Resources (Aust) Pty Ltd

Media placements for the Compliance SES Band 1 recruitment process

52,102

Media Heads Pty Ltd

Media placement of Tax Tips 2009

88,000

Universal McCann

Media planning and buying for campaign advertising for First Home Saver Accounts

2,624,619

Universal McCann

Media Planning and buying for the Education Tax Rebate Campaign

4,178,990

Universal McCann

Media Planning and buying for the Tax Bonus Campaign

10,976,447

Universal McCann

Media Planning and buying for Aggressive Tax Planning Campaign

199,567

Sections within Part 4 - Appendixes

Last Modified: Wednesday, 28 October 2009

 
Table of contents
Letter of transmittal
The Australian Taxation Office (ATO) at a glance
Highlights 2008-09
Areas for improvement 2008-09
Part 1 - Overview
Part 2 - Report on performance
Part 3 - Corporate governance and accountability
Part 4 - Appendixes
Part 5 - Reference material
Download the 2008-09 annual report
Footnotes
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