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Making it easier to comply

 
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Case studies

At the ATO, we take consultation and feedback seriously. We seek opportunities to talk to people - tax professionals, individuals, business operators and staff - to find out how they feel about working with us. Their advice, preferences and suggestions guide our ideas and improvement initiatives.

Case study: Helping tax agents through our professional-to-professional service - Scott Wearne and Bernadette Crennan

Case study: Making tax time easier with e-tax - Robert Wrigley

Case study: Improving our products and services through the 3Cs - Michael Strong and Darryl Daisley

Case study: ato.gov.au refresh - Tom Byrnes

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Last Modified: Tuesday, 26 May 2009
 
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