More information
Previous editions
Previous editions of Making it easier to comply are available from our website.
Making it easier to comply was last published as a separate booklet in 2007-08. If you wish, you can obtain a hardcopy of the web pages by selecting the 'printer friendly format' icon at the top of the Table of Contents.
Frequently asked questions
What is Making it easier to comply?
The ATO aims to make it as easy as possible for people to voluntarily comply with their tax and superannuation obligations by implementing a range of initiatives designed to improve our products and services.
Making it easier to comply is a publication the ATO produces that reports our progress in implementing initiatives aimed to improve taxpayer and tax agent experiences. It outlines our progress to date, what we will deliver in coming years, which clients will be affected and when these improvements will happen.
Updates to how the ATO supports voluntary compliance by making it easier, cheaper and more personalised are periodically published in Making it easier to comply.
Making it easier to comply was first published in 2003-04. You can access previous editions of the publication through our booklets and publications list.
What does 'making it easier to comply' mean?
The ATO aims to create products and services that make it easier for those who interact with us to comply with their tax and superannuation obligations.
We consult, collaborate and co-design with the community and set about delivering a range of products and services to make it easier, cheaper and more personalised for you to comply with your tax and superannuation obligations.
What is 'easier, cheaper and more personalised'?
Easier cheaper and more personalised is a program of work to improve the ATO's services, developed after consultation with the community and its stakeholders in 2002. Specifically, this means:
Easier: we aim to make it easier for you to understand your tax and superannuation obligations and how to meet them.
Cheaper: we aim to make it cheaper for you to comply with your obligations by reducing the work, time and effort involved.
More personalised: we aim to provide products and services that make sense to you and fit with the systems people use every day, and to target our compliance activities to minimise their impact on those who are trying to comply.
This program of work is reported in Making it easier to comply.
What information is available in the publication?
Making it easier to comply covers the significant improvement initiatives that are being implemented across the ATO to make it easier for taxpayers to comply with their tax and superannuation obligations.
It outlines our priorities, what the community is telling us through our research and consultation and people's preference, usage and satisfaction with our products and services.
Our Compliance program outlines the ATO's wider range of products and services designed to help people comply with their obligations.
We deliver an open and accountable report on our work in Making it easier to comply.
Who should read Making it easier to comply?
Making it easier to comply is divided into segments for individuals, businesses and tax agents. Some of our initiatives are for these specific segments and some have benefits for all.
Last Modified: Tuesday, 26 May 2009