Contact details you can update
You can update the following personal contact details:
- residential address
- postal address
- home and mobile phone numbers
- email address.
You can also update or nominate authorised contacts to deal with us on your behalf and receive information about your tax affairs.
Update your contact details online
The quickest way to update your personal contact details with us is to self-serve online. You need a myGov account linked to the ATO.
There are 3 options for updating your contact details online:
- Update your contact details using myGov to update multiple government linked services at the same time.
- Update your contact details using ATO online services to update your details with us only.
- Update your contact details using the ATO app to update your details with us only.
Update your contact details using myGov
You can choose to update your records with other government linked services at the same time. To update your contact details with linked services using myGov, follow these steps:
- Sign in to your myGov accountExternal Link.
- Select My Account, Profile, then Contact details.
- Select Edit next to address, email address or contact numbers.
- Choose which linked services to share your update with and complete the details.
- Select Update to save your changes.
Update your contact details using ATO online services
To update your contact details with us using ATO online services, follow these steps:
- Sign in to your myGov accountExternal Link.
- Under Linked services, select Australian Taxation Office.
- Select My profile, then Personal details.
- Go to the Contact details heading and select the arrow next to the contact details you'd like to update.
- Update your contact details.
- Select the box to agree to sign this declaration.
- Select Save.
Update your contact details using the ATO app
To update your contact details with us using the ATO app, follow these steps:
- Log in to the ATO app.
- Select More, then My details.
- Under Personal details, select Update, which opens ATO online services.
- Follow the steps to update your contact details using ATO online services.
Update your contact details by phone
We can update your contact details and authorised contacts over the phone if you contact us. Before we can discuss your details or update your records, you must establish your identity.
Have your personal tax file number (TFN) ready – we will establish your identity by asking you questions about your tax records.
Update your contact details by post
You can update your contact details and add a new authorised contact by post using the Change of details for individuals form. Download and complete the form, then post it to the address on the form.
It can take up to 28 days to update your records after we receive your form.