FTB Part A is designed to help with the cost of raising children. It is paid to a parent, guardian, carer (including foster carer), eligible grandparent or approved care organisation.
To be eligible for family tax benefit (FTB) Part A you must:
have a dependent child aged under 21, or
have a dependent full-time student aged 21 to 24, and
have care of that child for 35 per cent of the time or more, and
meet residential requirements, and
have income under a certain amount (this amount varies depending on number and age of children).
A child or student cannot be a dependant if they:
receive a pension or benefit
receive a labour market program payment
are aged 5 to 15, not studying full-time and their annual income is $12,287 or more
are aged 16 to 24 and their annual income is $12,287 or more
are aged 16 to 24 and receiving a prescribed education scheme payment such as ABSTUDY, or
are aged 21 to 24 and not studying full-time.
If you are unsure if you received FTB Part A or are eligible to receive it you should contact the Family Assistance Office (FAO).
You can contact the FAO by any of the following means.
Phone the FAO on 13 61 50 between 8.00am and 8.00pm (local time), Monday to Friday.
Visit your nearest FAO. Offices are located in Medicare offices and Centrelink customer service centres.
Phone 13 12 02 if you do not speak English well.
Use the teletypewriter (TTY) service on 1800 810 586 (this service is only available via a teletypewriter machine) if you have a hearing or speech impairment.