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Higher Education Loan Accounts - frequently asked questions

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Topics

Account information

How do I obtain my account balance or an information statement?

Compulsory repayments

How are compulsory repayments calculated?

How can I apply to defer my compulsory repayment raised on my income tax notice of assessment?

General

What happens to HELP debts when people die?

What happens to my HELP debt if I go bankrupt?

Are voluntary repayments tax deductible?

Higher Education Loan Programme (HELP)

What is HELP?

Indexation

How is my debt indexed?

Overseas

What happens to my debt when I’m overseas?

How do I get my information statement?

How do I make voluntary repayments from overseas?

PAYG withholding

I have started work and have a debt, what should I do?

What happens if my circumstances change?

How much is withheld for HELP debts?

What happens to the additional amounts withheld from my payments during the year?

How do I adjust the additional amounts withheld if my circumstances change?

Where do I find a 2010 PAYG income tax withholding variation (ITWV) application?

Tax file number

How do I obtain a TFN?

Thresholds

What are the HELP income thresholds for 2009-10 or earlier years?

What are the SFSS income thresholds for 2009-10 or earlier years?

Voluntary repayments

How do I make a voluntary repayment?

Is there a bonus for making a voluntary repayment?

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More information

  • phone the Tax Office on 13 28 61 between 8.00am and 6.00pm, Monday to Friday (please have your tax file number ready), or
  • write to:

    Australian Taxation Office
    PO Box 1032
    ALBURY NSW 2640.

Last Modified: Thursday, 16 July 2009

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