Alternatively, you can phone +612 6216 1111 between 8.00am and 5.00pm, Monday to Friday and ask to be transferred to Personal tax enquiries.
If you phone us we need to know we are talking to the correct person before discussing your tax affairs. We will ask you for details only that you, or your authorised representative, would know.
To assist with your enquiry you may also quote your TFN if you have one. It is not an offence not to quote your TFN but quoting it reduces the risk of administrative errors that may delay the processing of your enquiry.
If you do not speak English well and want to talk to a tax officer, phone the Translating and Interpreting Service on +61 3 9203 4038 for help with your call.
If you have a hearing or speech impairment and have access to appropriate TTY or modem equipment, phone +61 7 3815 7799. If you do not have access to TTY or modem equipment, phone the Speech to Speech Relay Service on +61 7 3815 8000.
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