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Pre-filling service - e-tax

 
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Duplicated records

Refer to the following information to find out why duplicate information may appear on your e-tax return.

If…

You should…

you have used both the pre-filling service and the rollover function in e-tax, some information may overlap resulting in duplicate information appearing.

Refer to the 'source' column in e-tax, listed beside the information, to see whether it has been pre-filled or rolled over.

delete the duplicate record.

you have manually entered information into e-tax and used the pre-filling service, the pre-filling service may duplicate the information you have already entered into your e-tax return.

delete the duplicate record.

If there are differences between the information pre-filled and the information you have manually entered, you need to resolve the discrepancy with the organisation who supplied that information to us.

neither of the above applies to you but you can see duplicate information appearing where both sources are listed as pre-filled data.

delete the duplicate record and contact the organisation who supplied that information to us to resolve the matter.

Sections within Known issues

Last Modified: Friday, 10 May 2013

 
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