You can claim your super money either:
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If you submit a paper claim, you must also apply to the Department of Immigration and Citizenship (DIAC) for a Certification of Immigration Status (form 1194). If your withdrawal benefit is less than $5,000, you can provide a certified copy of your passport showing your departure stamp as alternative evidence of departure.
DIAC charges a fee for providing the Certification of Immigration Status (form 1194).
The Australian Customs Service no longer automatically issues passport stamps on departure from Australia. If you do not request a departure stamp when leaving Australia, you will have to apply and pay for a Certification of Immigration Status (form 1194) to lodge by paper. Alternatively, you can claim using DASP online, and we will verify your immigration status at no cost.
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Have you had more than one job? If so, you may have more than one super account - that's because each employer may have paid you super money to a different fund. You will need to complete a DASP application for each account.
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For help:
- phone the superannuation infoline on 13 10 20, Monday to Friday, 8.00am to 5.00pm, or
- email DASPmail@ato.gov.au
Why use DASP online?
You can prepare your online application before you leave Australia
You can only submit your DASP application after leaving Australia and once your visa has ceased to be in effect - however, you can prepare your online application before you leave Australia.
Sections of the online application you can complete include:
- personal details - your name and date of birth
- email address
- passport country and number
- Australian tax file number (TFN). You are not required to provide your TFN - however, providing it will help us identify your super accounts.
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Your information is used to establish who is holding your super, confirm your immigration status and enable you to claim the payment electronically, so providing complete and accurate information will assist us in this process and avoid possible delays.
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We confirm your immigration status with the DIAC free of charge electronically
You can save time and money because we confirm your immigration status online with DIAC for no charge when you claim using DASP online. When claiming by paper, you may need to apply for a Certification of Immigration Status (form 1194) from DIAC - a fee is charged for providing this document.
We use information held on our records to locate all your super accounts
We will use information held on our records to locate all your super accounts. If you have accounts in multiple funds, DASP online will allow you to create claims for each of these. If we are holding any of your super as unclaimed super money, super guarantee or in the superannuation holding account (SHA), the DASP online system will also allow you to create a claim for these payments.
We deliver your DASP application to your superfund electronically so your claim can be processed in a timely manner
Where a super fund fails to download an online application within 21 days of it being submitted, we will make alternative arrangements to ensure the application is received by the super fund.
Important information when claiming on paper
Paper applications for withdrawal benefits of less than $5,000 must be accompanied by:
- a copy, or other evidence, of a visa showing you were a temporary resident and that your visa has ceased to be in effect, and either
- a copy of your passport containing a departure stamp confirming when you left Australia, or a Certification of Immigration Status (form 1194) obtained from DIAC.
You must also provide any other information that the fund requests.
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The Australian Customs Service no longer automatically issues passport stamps on departure from Australia. If you don't request a departure stamp when leaving Australia, you will have to apply and pay a fee to DIAC for a Certification of Immigration Status (form 1194) if you intend to claim directly from a fund.
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Paper applications for withdrawal benefits of $5,000 and above must be accompanied by the following:
- a Certification of Immigration Status (form 1194) issued by DIAC
- any other information the fund requests.
Sections within Claiming DASP
- Applying online
- Applying via paper
Last Modified: Thursday, 23 May 2013