Online services - for individuals
Online services - for individuals
Our online services provide you with an interactive and secure way to access information, services and functions relating to your personal tax and super affairs.
Using our online services you can:
- view and update your personal contact details
- view the progress of your original and amended income tax returns for the latest and prior financial years
- view your income tax account balance
- make a payment arrangement and view active payment arrangements for income tax
- keep track of all your super including current, lost and ATO held accounts
- transfer your super into the super account you want
We also offer other services through our web site such as:
- e-tax, a service that enables you to electronically lodge your individual tax return
- an enquiry tool to check on the progress of your current financial year income tax return once it has been lodged,
- an enquiry tool, SuperSeeker, to search for your lost and ATO held super, and
- a service for departing temporary residents to claim your super money
E-tax is free software which lets you prepare and lodge your individual tax return online. It has built-in checks and calculators to help you along the way, ensuring your return is as accurate as possible before you lodge it. It also allows you to download your personal tax information, through the pre-filling service, directly into your return. This makes it easier to meet your tax obligations and claim your entitlements. Information that can be downloaded into your return includes:
- pay as you go (PAYG) payment summaries
- government payments, including pensions and allowances
- interest income from your accounts, including savings, term deposits and joint accounts
- dividend income
- Medicare information, including total medical expenses.
E-tax is also fast. We'll aim to finalise your electronically lodged return within 12 business days of receipt. If we're unable to finalise your return within 30 calendar days of receipt we'll inform you.
You will need your notice of assessment from any of the previous five years to verify your identity online before you can lodge your return.
If you do not have a notice of assessment because you lost it or have not lodged a tax return for the previous five years, you can use some other personal information to verify your identity online.
E-tax is available from 1 July. For more information or to download e-tax, refer to E-tax essentials.
Our progress of return enquiry tool can give you the status of the income tax return you have lodged for the latest financial year (ending 30 June). It does not provide information about amendments to tax returns.
To check the progress of your tax return you will need to provide your tax file number.
For a more comprehensive search you can log in to our online service to view a history of your tax returns lodged - original and amended tax returns for the current and prior financial years.
You will need to provide your name, date of birth and tax file number.
In addition, registering for a secure login to use our online service allows you to:
- check that money has been paid into your current super accounts in the last two years
- find lost super (includes balances) - there are billions in lost super, see if some of it is yours,
- find ATO-held super (includes balances) - if the government, your super fund or your employer can't find an account to transfer your super to, we hold it on your behalf,
- transfer your super into the super account you want.
If you worked in Australia as a temporary resident you may be eligible to claim your super money if all of the following apply:
- you visited on a temporary visa listed under the Migration Act 1958 (excluding subclasses 405 and 410)
- you are not an Australian citizen, New Zealand citizen or permanent Australian resident
- your visa has ceased to be in effect (has expired or been cancelled)
- you have left Australia.
The payment will be subject to withholding tax, even if you have retired from the workforce or have reached preservation age.
Super funds are generally required to pay any super you have not claimed to the ATO when it has been at least six months since the later of the following events:
- you departed Australia
- your visa expired or was cancelled.
If this occurs, you can claim your super from the ATO rather than from your super fund.
We provide rates, tools and calculators to assist you in managing your tax affairs.
Last Modified: Tuesday, 16 April 2013