Register to use our online services

Register to use our online services

How to register

If you want to use our online services you'll need either:

  • a secure login (if you are an individual managing your personal tax and superannuation affairs)
  • an AUSkey (if you are running a business or are a tax professional).

This ensures that the security and privacy of your personal information is protected, particularly from unauthorised people making transactions on your behalf.

Anyone associated with your business, practice, or entity must have their own AUSkey if they are dealing with us online on behalf of your Australian business number (ABN).

I want to

  • Register for a secure login as an individual
  • Register for an AUSkey as a business or tax professional

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Already registered? Login to our online services.

Register for a secure login as an individual

In order to manage your personal tax and super affairs as an individual you will need to register for a secure login.

What you need to register

To register for a secure login you will be asked questions about your identity. The answers you provide will be checked against our records to confirm your identity.

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For help with registering, watch our video Registering for ATO online services.

Make sure that you have the following handy when you create your secure login.

  1. Your tax file number

You can find your TFN on:

  • your income tax notice of assessment (NOA)
  • correspondence we have sent you
  • a payment summary - for example, from your employer or Centrelink
  • your super member contribution statement.
  1. Your name and date of birth

You will need to provide us with your date of birth, first given name and family/surname that has previously been reported to us. If you are unsure what you have reported to us, refer to letters or notices we may have sent you.

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If you need to update/check your details phone 13 28 61, then press 5, between 8.00am and 6.00pm Monday to Friday to speak with a customer service representative.

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Read our frequently asked questions about Tax file number's (TFN), name and date of birth.

  1. Shared secret information

A shared secret is specific information relating to you that is provided to us by certain organisations and institutions.

You will need to provide us with information from two different documents listed in the table below. You cannot give us two shared secrets from the same type of document. For example, you cannot use two notices of assessment from different years.

Only shared secrets where we have information available for you will be visible for selection.

Shared secret documents

Document

You will be asked for

Maximum age of document

Notice of assessment (NOA)

  • Day/month/year of issue
  • Our reference number (or job number and sequence number)
  • Full name as shown on your NOA

Issued within the last five financial years

Super account member contribution statement

  • Super fund ABN (usually in small print at the bottom of the statement or on the covering letter)
  • Member account number

Bank account

(for an interest bearing investment account eg a term deposit or an account that we paid your tax refund into)

  • BSB
  • Bank account number

Issued within the last two financial years

PAYG payment summary

(Formerly known as a 'group certificate')

  • Year
  • Income amount

Centrelink payment summary

  • Year
  • Income amount

Dividends statement

  • Year
  • Investment reference number

Register for an AUSkey

If you run a business or are a tax practitioner AUSkey is your single key to access government online services. Your AUSkey comes with:

  • Fast and easy online registration - in most cases, you'll be able to use your AUSkey almost immediately
  • Flexible installation options - you can install your AUSkey on your computer, a USB stick, a server or a combination of these options
  • AUSkey Credential Manager - you can view, update and cancel your own AUSkeys.

If you are an Administrator AUSkey holder, you can register other people for AUSkeys and view, update and cancel any AUSkey associated with your business.

Automatic renewal - as long as you use your AUSkey at least once each year, it will not expire.

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For more information, visit abr.gov.au/auskey

Register

To register for an AUSkey, you'll need both:

Your business details on the Australian Business Register (ABR), including names of authorised people (associate details) must be current.

To update your details on the ABR you need to phone:

  • 13 28 66 for businesses
  • 13 72 86 Fast Key Code 1 1 3 for registered agents.

If you have an existing online security credential (Administrator AUSkey) you can update your ABN details online via:

  • the ABR website
  • the portals
  • the electronic lodgment service - for registered tax agents only.

Registered agents need to use the ABN of the business entity that is registered by the Tax Practitioners Board as the registered agent on the application. You must not use the ABN of an associated entity.

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To register for an AUSkey, visit the Australian Business Register's website abr.gov.au/auskey then select 'Register' and follow the prompts.

Once you have an AUSkey, log in to our portals from our homepage.

Registering for the first AUSkey in the business

You must be listed as an associate of the business on the Australian Business Register to complete the online form. You need to nominate someone to be the first Administrator AUSkey holder for the business - this could be yourself or another person.

A sole trader can also apply for the first Administrator AUSkey if the business is sole trading.

Once the first AUSkey is obtained for the business, there is no need to involve associates in the day to day management of AUSkeys. Any Administrator AUSkey holder can log in to the Australian Business Register's website abr.gov.au/auskey and register other people in the business for an AUSkey.

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An Administrator AUSkey holder may have access to other government online services as more agencies adopt AUSkey for their security credential. We recommend only associates listed on the ABR or employees in a position of authority within your business have an Administrator AUSkey. Other employees can be issued with Standard AUSkeys.

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Read Frequently asked questions for answers to questions:

If you are a registered agent

When registering for an AUSkey, use the ABN of the business entity that is registered by the Tax Practitioners Board as the registered agent on your application. You must not use the ABN of an associated entity.

If you are unsure of which ABN to use, check which entity is registered:

If you have been issued with multiple registered agent numbers for various branches under the main registration, your AUSkey will be able to access all of these numbers. However, if you are associated with two or more entities that are each registered individually, for example as a company and a sole practitioner, you will need an AUSkey for each entity.

If you are a registered BAS agent

From 1 March 2010, new BAS agents who register with the Tax Practitioner Board must register for an AUSkey to access the BAS Agent Portal.

You will not be able to access the portal using your AUSkey until we have received confirmation of your registration with the Tax Practitioners Board.

Only registered BAS agents can access the BAS Agent Portal. The Tax Practitioners Board will notify us of your registration and we will include you as an approved user. You will receive notification when you have initial access to the BAS Agent Portal.

More information

Refer to Frequently asked questions to find out more about:

  • what AUSkey is
  • registering for an AUSkey
  • AUSkey permissions
  • help topics.

Last Modified: Monday, 20 May 2013


Our commitment to you

We are committed to providing you with accurate, consistent and clear information to help you understand your rights and entitlements and meet your obligations.

If you follow our information and it turns out to be incorrect, or it is misleading and you make a mistake as a result, we will take that into account when determining what action, if any, we should take.

Some of the information on this website applies to a specific financial year. This is clearly marked. Make sure you have the information for the right year before making decisions based on that information.

If you feel that our information does not fully cover your circumstances, or you are unsure how it applies to you, contact us or seek professional advice.

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© Australian Taxation Office for the Commonwealth of Australia

You are free to copy, adapt, modify, transmit and distribute this material as you wish (but not in any way that suggests the ATO or the Commonwealth endorses you or any of your services or products)