Replace or cancel your digital certificate

Replace my digital certificate

Replacing your digital certificate automatically cancels your current certificate and gives you a new one.

You’ll need to replace your digital certificate or someone else's with a new one when: there's been a name change (digital certificate holder or business entity's legal name) the digital certificate can't be used because it has been corrupted, deleted or it's installed on a computer that has been damaged the digital certificate holder has forgotten their password.

You must be listed as: the digital certificate holder an associate of your ABN on the Australian Business Register (ABR) (all entities except government) an authorised contact of your ABN on the Australian Business Register (government only) to replace a digital certificate online. Please contact us on 13 28 66 rather than making your request online if: you are having difficulty using the online facility the digital certificate holder suspects someone knows or has been using their password the digital certificate is installed on a computer that has been stolen.

Cancel my digital certificate

Cancelling your digital certificate will terminate your current certificate. You will not get another one.

You'll need to cancel a digital certificate outright when the: digital certificate holder is leaving the organisation eg got a new job, resigned from the board business is sold or closed down digital certificate holder won't be transacting online anymore.

You must be listed as: the digital certificate holder an associate of your ABN on the Australian Business Register (ABR) (all entities except government) an authorised contact of your ABN on the Australian Business Register (government only) to cancel a digital certificate online. Please contact us on 13 28 66 rather than making your request online if: you are having difficulty using the online facility the digital certificate holder suspects someone knows or has been using their password the digital certificate is installed on a computer that has been stolen.

Last Modified: Monday, 23 March 2009