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Frequently asked questions

 
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Overview

Answers to frequently asked questions about registering for our online services and online security credentials.

Dealing with us securely

If you want to use our online services you'll need either:

  • a secure login (if you're an individual managing your personal tax and super affairs)
  • an AUSkey (if you are running a business or are a tax professional).

This is to ensure that the security and privacy of your personal information is protected, particularly from unauthorised people making transactions on your behalf.

We use security credentials to establish a secure environment for online transactions. This provides you with assurance that your online transactions with us are safe, and lets us know we are interacting with the right person for each transaction.

Security credentials are electronic files and/or software which are used for identification purposes when transacting over the internet.

Modern security credentials make fraud very difficult. For someone to gain access to our online services by impersonating you, they would have to be using a computer on which the credential is installed and/or they would have to know your password.

Anyone associated with your business, practice, or entity must have their own AUSkey if they are dealing with us online on behalf of your Australian business number.

To deal with us securely online, you will need to:

  • Register for a secure login as an individual
  • Register for an AUSkey as a business or tax professional.

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Last Modified: Tuesday, 21 May 2013

 
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