Search for
	In: ato.gov.au Online Services section only	Advanced search Search tips

Your situation
Business
Tax Agent
Individual
BAS Agents

Online services
Getting started
e-tax
Progress of return
Business Portal
BAS Agent Portal
Tax Agent Portal
Access Manager
Electronic Commerce Interface (ECI)
Standard Business Reporting (SBR)

Online security
Register to use our online services
Ensure your online security

Help
System maintenance and issues
Minimum computer requirements
Frequently asked questions
Contact us

System maintenance and issues

System issues

Details of issues currently affecting our online services are outlined below. If you are experiencing any problems not already listed you can contact us.

ELS and Windows 8 connectivity issue

ELS enabled software uses the third party software program CISCO VPN client to transmit information securely via ELS.

The vendor of CISCO VPN client has not yet certified it will work with the recent release of Windows 8. However, we expect the vendor to certify a product in late November 2012.

Before upgrading to Windows 8, contact your software provider for advice.

Sections within System issues

Last Modified: Thursday, 16 May 2013

Electronic commerce interface (ECI)

Electronic lodgment service (ELS)

Portals

Individual secure log in

Give us your feedback