Permissions
I have installed the AUSkey software but can't access the portals. What should I do?
Installing an AUSkey is a two step process. After you have installed the AUSkey software, you will need to download your AUSkey. For instructions, refer to the email you received when registering for your AUSkey.
I am a new standard AUSkey holder but can't access any ATO online services. What should I do?
You need your administrator AUSkey holder to activate your portal access and set up your permissions before you can access our online services. First log in to the portal (so our system recognises your AUSkey) and then notify your administrator that you require your permissions to be set. Your administrator will then be able to log in to the portal and use Online Access Manager to manage your permissions.
Once I have registered and installed my AUSkey, can I begin using your online services immediately?
New to online services
Administrator AUSkey holders may begin using their AUSkey immediately with our online services.
Standard AUSkey holders will need to link their AUSkey to our systems by logging in to one of our portals. This creates a record of the AUSkey in our systems and an Administrator AUSkey holder is then able to activate your portal access (and set permissions if appropriate) using Online Access Manager.
For information about how to link your AUSkey to our system visit ato.gov.au/auskey
What permissions do Administrator and Standard AUSkey holders receive?
Access to ATO online services will operate in these ways:
- Administrator AUSkeys
- Unrestricted access in the portals, including the ability to set Standard AUSkey holder permissions in Online Access Manager.
- Unrestricted lodgment through the electronic commerce interface (ECI).
- Unrestricted ability to report to us through SBR-enabled software.
- View and update your business details in the Australian Business Register (ABR).
- Standard AUSkeys
- Ability to view business information and act on behalf of the business in the portals, restricted subject to permissions set in Online Access Manager.
- Automatic ability to lodge TFN declarations and PAYGW payment summaries through SBR-enabled software (this permission can be removed in Online Access manager if required). Other SBR lodgments are available subject to permissions.
- Unrestricted lodgment through the electronic commerce interface (ECI).
- No access to the Australian Business Register.
- Other agency online services and AUSkey
- AUSkey holders may have access to other agency online services.
- Contact the agencies you deal with for advice on what access AUSkeys holders have in their systems.
For more information and support in registering and managing your AUSkey, visit abr.gov.au/auskey
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Last Modified: Tuesday, 21 May 2013