We provide services to help everyone in the community meet their tax obligations in compliance with the Disability Discrimination Act 1992.
We aim for our digital services to meet the Web Content Accessibility Guidelines (WCAG) 2.2, level AA success criteria.
The ways we do this include:
- providing information and tools in accessible formats, including HTML format wherever possible
- making video guides with transcripts you can download – some of these videos are in languages other than English
- creating easier to read guides on popular topics for people with lower literacy or reading difficulties
- providing tax return instructions in accessible formats.
You can lodge online using myTax, which is compatible with screen-reader software and can be used on any device, such as a tablet, smartphone or computer. To use myTax you need a myGov account linked to the ATO.
If you are d/Deaf, hard of hearing or have a speech/communication difficulty you can contact us through the National Relay ServiceExternal Link (NRS), as follows:
- Contact the NRS through your preferred NRS call channel, detailed in NRS call numbers and linksExternal Link.
- Provide the NRS with the ATO phone number you want to call.
We also have information in Auslan on how to manage your tax and superannuation.
For more information about support information and services when using our website, see Accessibility.