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Superannuation holding accounts (SHA) special account

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We are experiencing delays with the processing of a small number of SHA special account payment claims due to problems with our systems. We are working to resolve the issues as quickly as possible. If you are suffering hardship as a result of these delayed payments, contact us on 1300 139 027.

What is the SHA special account?

The SHA special account is administered by us. It was established to receive small super amounts from employers who could not find a super fund to accept their contributions.

The SHA special account closed to employer deposits on 30 June 2006. However, it is still open for individual account holders who have not yet transferred their balance to a super fund or retirement savings account. We also use it to deposit unclaimed super guarantee and super co-contribution amounts.

The SHA special account is not a trust fund or super fund. It is a holding mechanism designed to protect employees' small super amounts until they can be transferred into a super fund or retirement savings account.

How do I find out if I have an account balance in the SHA special account?

If you have an account balance and we have your postal address, we will send you an account statement when your account is opened and then on an annual basis.

You can use SuperSeeker to check if you have an account balance in the SHA special account.

If there is no activity on your SHA special account for 10 years, your balance will be transferred to consolidated revenue. You can request a withdrawal of your account balance by using the Application for direct payment from consolidated revenue form for Individuals (NAT 16338).

We encourage you to transfer your SHA special account balance to your super fund or retirement savings account as soon as possible.

How can I transfer my SHA special account balance to my super fund or retirement savings account?

To transfer your SHA special account balance to a super fund or retirement savings account, you must:

  1. complete the authority attached to your account statement
  2. detach the authority and give it to your super fund or retirement savings account provider to make a claim on your behalf.

If you have lost your account statement, contact us on 13 10 20 to request another copy.

Attention

We will only transfer whole account balances to your super fund or retirement savings account. We cannot transfer partial balances. If your account balance includes super co-contributions, your balance can only be transferred to a super fund or retirement savings account provider that can accept these contributions.

We may also transfer your SHA special account balances to a super fund or retirement savings account if we identify a super account in your name.

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The SHA special account is not a super fund, so transferring your balance to your super fund or retirement savings account is not a roll-over. When your balance is transferred to your super fund or retirement savings account, the amount will generally be treated as an employer contribution and taxed at that stage. No tax is payable on your super co-contributions transferred.

Can I withdraw my SHA special account balance?

You or your legal representative can withdraw your SHA special account balance if you:

  • have retired due to permanent disability
  • are 65 years of age or over
  • have received specified Australian Government income support payments for a certain period, depending on your age
  • have an account balance of less than $200 and your employment with the employer that made the deposit has ceased (this category is not available if your account balance includes super co-contributions)
  • are at least 55 years of age, and
    • you are not a resident of Australia for income tax purposes, and
    • you are not employed (or are employed but the duties are performed wholly or principally outside Australia)
  • were a holder of a temporary resident visa that has expired or been cancelled and have left Australia, or
  • are the legal representative of the account holder, who is deceased.

For more information on direct payments from the SHA special account and the tax applicable to these payments, refer to Superannuation Holding Accounts (SHA) special account – direct payment.

How can I withdraw my SHA special account balance?

You or your legal representative must complete a Withdrawal from Superannuation Holding Accounts form (NAT 2373) and send it to:

    Australian Taxation Office
    PO Box 3578
    ALBURY NSW 2640

Will my SHA special account balance be reduced by fees and charges?

Your SHA special account balances will not be reduced by fees and charges. However, when your balance is transferred to your super fund or retirement savings account, it will generally be treated as an employer contribution and taxed at that stage. No tax is payable on any super co-contributions transferred to your super fund.

More information

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For information on the superannuation holding accounts (SHA) special account see:

Streamlining small superannuation accounts

For more information, phone us on 13 10 20 between 8.00am and 6.00pm, Monday to Friday.

Last Modified: Friday, 16 October 2009




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