Due to problems with our systems, a number of co-contribution payments have been delayed. Payments for 2007-08 which would normally have been paid to your super fund by 30 June 2009 were not made.
Normal processing has resumed and the bulk of the backlog has been cleared, although a very small number of adjustments and further payments will be made throughout October and November.
You do not need to do anything.
When will this payment appear in your super fund statement?
It will not appear in your statement for the year ended 30 June 2009, but it will appear in a later statement.
You will receive co-contribution credit interest on any payment that has been delayed, at the rate specified by the Reserve Bank of Australia – currently 3.13%. This interest will be paid as an additional co-contribution to your super fund.
We apologise for any inconvenience the delayed payment may have caused.
If you are suffering hardship as a result of these delayed payments, you should contact us on 1300 139 027 to discuss your circumstances. We can only make payments where you meet the requirements for a direct claim (when you have retired and no longer have a super account eligible to receive the co-contribution).
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