Financial institution details - Tax Agent Portal

You can enter, update or delete financial institution details (FID) for any active activity statement roles your clients have by using the Tax Agent Portal.

The financial institution account provided must be held by one of the following:

• the client, either solely or jointly
• you as the client's registered tax agent
• a legal practitioner acting as trustee or executor for the client.

We will only pay tax refunds into a recognised financial institution account located in Australia.

If you intend to make a refund request for a client using the portal, ensure their FID updates are entered first.

How do you access the FID screen?

Once you have logged into the portal:

1. Enter your client's Australian business number (ABN) or tax file number (TFN) on the home page under Your clients, and choose Client details from the drop-down menu
2. Select the Search button
3. Select the Financial institution details radio button, then Next
4. Select the Update button to add or change the details, or select the Delete button to delete the details.

To update FID, standard AUSkey users must have been given functional authorisation by an Access Administrator through Access Manager (AM).

Tips for adding or updating FID

When adding or updating FID, you must provide:

• a BSB code - six numbers
• an account number - between one and nine numbers
• a full account name - name of the entity that the account is held by; this must be the name of one of the following
• the business entity
• the entity jointly with other entities
• the registered tax agent of the entity
• the legal practitioner acting as a trustee or executor for the entity.