Primary contacts and authorised contacts

Temporarily appointed tax professionals or specialist tax advisors

Registered tax agents or primary contacts may appoint a registered tax professional, such as a public trustee, insolvency professional, sub-contracts auditor, or specialist tax advisor as a short term authorised contact to assist in, for example, an audit, objection, or GST matters.

Temporarily appointed registered tax professionals and specialist tax advisors are not able to add, remove or update any details contained on the account. They are only able to access information contained on the account that they have been given authority to do so.

Information required when a registered tax agent or primary contact notifies us of this appointment:

• name of the contact
• specific role (or roles) for which they are to be the contact
• period for which the authority is to extend.

How to notify us of a temporarily appointed registered tax professional or specialist tax advisor

A registered tax agent or primary contact may provide a verbal declaration by phone, in person at one of our shopfronts or by letter of authorisation of the temporary appointment of a registered tax professional or specialist tax advisor.

It is important that the original registered tax agent or the primary contact notify us when the authority is ceased. This notification can be done by telephone or letter.