Compliance program 2011-12

Superannuation

We monitored auditor behaviour and contacted around 1,100 auditors through field visits and our audit program. We disqualified nine approved auditors of self-managed superannuation funds from acting as an approved auditor. We referred 14 approved auditors to their professional association for failing to carry out or adequately perform the duties of an approved auditor, or for not being a fit and proper person to be an approved auditor.
We also successfully piloted the superannuation professional-to-professional support service. We also enhanced the electronic superannuation audit tool (eSAT).

Practical assistance to encourage compliance

We delivered 55 broadcasts directly to affected agents, delivering urgent or important messages, 44 eLink and 10 BAS agent newsletters.
We now have over 19,600 subscriptions for the monthly electronic BAS agent newsletter. Subscriptions grew by 13,000 in 2010-11.
We now have over 25,000 subscribers to our weekly eLink subscription newsletter, an increase of around 3,200.
Our online magazine, The Tax Agent, generated over 22,000 downloads from our website.
Web casts have been growing in popularity. The compliance web cast in July 2010 attracted almost 7,000 hits, almost 26,000 hits in October 2010, almost 15,000 in February and over 7,000 hits for the April 2011 web cast.
We answered around 1.4 million calls to our premium phone service for tax practitioners. We answered over 90% within two minutes.
We have over 1,000 tax practitioners with our professional-to-professional service.

Ongoing assurance and integrity

We referred 110 cases to the Tax Practitioner Board for potential breaches of the Tax Agent Services Act 2009, including the Code of Professional Conduct.

Last Modified: Friday, 1 July 2011