Search for     
ato.gov.au        legal database        
Advanced search
Search tips
 
BAS agents - home
 
 Increase text size  Decrease text size
 
If you provide BAS services for a fee or other reward, you are required by law to be registered as a BAS agent. Find out how registered BAS agents interact with us, the products and services available and how we can help.
Accessing the BAS Agent Portal
As a registered BAS agent, find out how to access the BAS Agent Portal and the security credentials you need.
Accounts - BAS Agent Portal
Information about using the accounts function in the BAS Agent Portal.
Activity statement revisions - BAS Agent Portal
The BAS Agent Portal allows you to request and lodge activity statement revisions.
Activity statements - BAS Agent Portal
Information about the activity statements function in the BAS Agent Portal.
Add a client - BAS Agent Portal
Information about how to add a client to your client list using the BAS Agent Portal.
Appropriate portal use - what you need to know
Information to help you ensure your use of the BAS Agent Portal is legitimate and appropriate.
BAS Agent Portal
A brief overview of functions available on the BAS Agent Portal.
Browser settings for viewing and printing - BAS Agent Portal
The browser settings on your computer can affect your ablility to view payment slips, reports and other printer friendly pages on the BAS Agent Portal.
Cancel tax types - BAS Agent Portal
Information about cancelling specific tax types associated with your clients' activity statement roles using the BAS Agent Portal.
Changes to the BAS Agent Portal
Summary of proposed enhancements we are working on for the BAS Agent Portal.
Client directory - BAS Agent Portal
Information about the client directory in the BAS Agent Portal.
Client lists - BAS Agent Portal
Keeping your client lists up-to-date will help you manage your practice and better serve your clients.
Electronic funds transfer codes - BAS Agent Portal
The BAS Agent Portal can automatically calculate the electronic funds transfer (EFT) codes needed to enable payments to be made by BPAY, direct credit or direct debit.
Financial institution details - BAS Agent Portal
Information about how to add, update or delete financial institution details (FID) for your clients' activity statement roles using the BAS Agent Portal.
Mail - BAS Agent Portal
Information about using the BAS Agent Portal to send messages to and receive messages from us on a range of topics.
Payment slips - BAS Agent Portal
You can view payment options and print payment slips using the BAS Agent Portal.
Register GST and ITW tax types - BAS Agent Portal
Information about registering goods and services tax (GST) and income tax withholding (ITW) tax types for your clients' using the BAS Agent Portal.
Remove a client - BAS Agent Portal
Information about how to remove a client from your client list using the BAS Agent Portal.
System maintenance and issues
This page contains scheduled downtime and details of issues currently affecting our online services.
New File transfer function in the BAS Agent Portal
Broadcast sent on 5 April 2013 informing BAS agents that our new File transfer function is now available on the portals.
Contact us if you are still experiencing portal issues
Broadcast sent on 18 February 2013 advising registered BAS agents to email us if you are still having problems with your access to the BAS Agent Portal or specific portal functions after the recent system fixes we have deployed.
The easiest ways to make a payment
You or your clients can make payments to us by using BPAY or credit card.
Tax agents affected by online fraud
Broadcast sent on 5 February 2013 advising registered tax agents and BAS agents that the personal identities of a small number of tax agents has been stolen to create unauthorised AUSkeys.
Beware of malware embedded in scam emails
Broadcast sent 25 January 2013, warning registered tax agents and BAS agents about a new scam email containing malware.
Introducing the new Commissioner
Broadcast sent on 24 January 2013 advising registered tax agents and BAS agents of our new Commissioner.
System availability - Australia Day long weekend
Broadcast sent 23 January, alerting BAS agents to system availability.
Warning new phishing scam: 'Tax Agent Report - Delayed Tax Returns' email contains malware - do not open
Broadcast sent 19 December 2012, alerting registered tax agents and BAS agents of a phishing scam using our email addresses and not to open these emails.
Work for the ABR upgrade to start this week
Broadcast sent 14 November 2012, alerting BAS agents to dates and times when the Australian Business Register will be unavailable.
Commissioner of Taxation appointment announced
Broadcast sent 12 November 2012, announcing the appointment of Mr Chris Jordan AO, as the Commissioner of Taxation effective 1 January 2013.
Slow portal response times
Broadcast sent on 30 October informing registered tax agents and BAS agents about the slow response times with the portals and what we are doing.
Dispute management plan released - our commitment to resolving disputes
Broadcast sent 30 October 2012, announcing the release of our Dispute management plan 2012-13.
Announcement from the Commissioner of Taxation
Broadcast sent 24 October 2012, announcing that the Commissioner will be completing his seven year term at the end of this year and will move on from the ATO.
Issues affecting the portals - Resolved
Broadcast sent on 14 September informing registered tax agents and BAS agents that portal services have been restored.
Issues affecting the portals
Broadcast sent on 12 and 13 September reassuring all registered agents that we are urgently working to restore portal services after the deployment of two systems.
Compliance program 2012-13 now available
Broadcast sent on 20 July 2012 informing all BAS agents that we have released the Compliance program 2012-13 and what it means to them.
Recent changes to the law - Our discretion to retain refunds
Broadcast sent on 28 June 2012, alerting all registered tax agents and BAS agents that the Taxation Administration Act 1953 (TAA) has been amended to provide us with the discretion to retain refunds while we undertake integrity checks on claims.
Payment slip barcode error - activity statement collation packages
Broadcast sent 12 July 2012, alerting registered BAS agents of an error in the payment slip barcode in activity statement collation packages for the period ending 30 June 2012.
Revising an activity statement
Information to help you avoid problems when submitting a revised activity statement.
Portal issues now resolved
Broadcast sent on 25 February 2013 advising registered BAS agents that BAS Agent Portal issues have now been resolved.
Working together to prevent online fraud
Broadcast sent 10 May 2013 advising tax agents and BAS agents of the actions we have taken in working with them to prevent online fraud.
Applying for compensation
Information on how to apply for compensation and how claims will be assessed.
Help for registered agents affected by natural disasters
Information about the help we can provide if you or your clients are affected by natural disasters, including administrative assistance and how to go about reconstructing records.
Reasonable estimate for documents destroyed by disaster
This form is used by tax professionals and ATO staff in assisting clients who have lost their tax records as a result of a natural disaster.
Information for registered BAS agents
An introduction for registered BAS agents and those people who may want to apply to register as a BAS agent.
BAS agent induction package
This induction package has been designed to introduce newly registered BAS agents to the information and facilities available in order to interact effectively with us..
Record keeping and cash transactions
Guide for tax practitioners to assist clients to correctly report income.
Proof of identity requirements for registered agents
Information about what proof of identity (POI) information you need to provide as registered tax agents and BAS agents (registered agents).
BAS agent services
A guide for registered BAS agents about how to use the BAS Agent Portal, electronic commence interface and our phone services. The latest version includes links to website information and changes in how we handle your complaints. July 2012 (minor update)
Changing your details
Information for registered tax agents and BAS agents on what to do when their contact details need to be changed.
Interacting with us
Information to help you when you interact with us online, in writing or over the phone.
Meeting your personal tax obligations
Information for tax professionals about meeting your personal tax obligations.
Primary contacts and authorised contacts
This document outlines the roles and responsibilities and who is authorised to appoint a primary contact and authorised contact.
Registered agent feedback and complaints
We respect your right to provide us with feedback or make a complaint about one of our decisions, services or actions.
Retiring, or selling or restructuring your practice - BAS agents
Things to consider if you are a registered BAS agent and you are thinking of retiring, or selling or restructuring your practice.
BAS agent services
A guide for registered BAS agents about how to use the BAS Agent Portal, electronic commence interface and our phone services. The latest version includes links to website information and changes in how we handle your complaints. July 2012 (minor update)
Changes to your ABN will impact your AUSkey
If you are making any changes to your agent registration that leads to a change in your Australian business number (ABN), you will need to apply for a new AUSkey to match the new registration.
Commercially available software
Our product register lists commercially available, tax-related software products that meet our requirements.
Lodgment and information systems comparison for BAS agents
A comparison between the ways you can work with us to lodge returns, view client information and communicate with us.
Online services for BAS agents
Prepare, lodge and revise activity statements and other reports using our secure online lodgments.
Register to use our online services
You'll need a secure login or AUSkey to begin dealing with us online.
System maintenance and issues
This page contains scheduled downtime and details of issues currently affecting our online services.
Information for registered BAS agents
An introduction for registered BAS agents and those people who may want to apply to register as a BAS agent.
New File transfer function in the BAS Agent Portal
Broadcast sent on 5 April 2013 informing BAS agents that our new File transfer function is now available on the portals.
Proof of identity requirements for registered agents
Information about what proof of identity (POI) information you need to provide as registered tax agents and BAS agents (registered agents).
Subscribe to The BAS agent - a free e-newsletter
Details of how to subscribe to 'The BAS agent' for people interested in receiving information on bookkeeper and BAS related services.
Your small business tax calendar
Your small business tax calendar is an easy-to-use computer tool that will help you plan and manage your tax obligations.
BAS agent induction package
This induction package has been designed to introduce newly registered BAS agents to the information and facilities available in order to interact effectively with us..
BAS agent services
A guide for registered BAS agents about how to use the BAS Agent Portal, electronic commence interface and our phone services. The latest version includes links to website information and changes in how we handle your complaints. July 2012 (minor update)
Contact us if you are still experiencing portal issues
Broadcast sent on 18 February 2013 advising registered BAS agents to email us if you are still having problems with your access to the BAS Agent Portal or specific portal functions after the recent system fixes we have deployed.
Small business support - overview
Lists our support options.
The BAS agent - edition 35, April 2013
Issued 4 April 2013. This edition includes Lodgment program 2012-13 concessions, lodgment deferrals for exceptional circumstances and more.
Changing your details
Information for registered tax agents and BAS agents on what to do when their contact details need to be changed.
Record keeping and retention
General advice to help taxpayers and tax agents to identify what documents and records should be kept and how long they should be retained.
The BAS agent - edition 34, March 2013
Issued 5 March 2013. This edition includes maintain security to stop fraud, varying PAYG instalments and more.
The easiest ways to make a payment
You or your clients can make payments to us by using BPAY or credit card.
Record Keeping Evaluation Tool
Advice about business records you need to keep, and how well you keep them.
Tax agents affected by online fraud
Broadcast sent on 5 February 2013 advising registered tax agents and BAS agents that the personal identities of a small number of tax agents has been stolen to create unauthorised AUSkeys.
The BAS agent - edition 33, February 2013
Issued 8 February 2013. This edition includes BAS Agents Portal access issues - update, Assessing business viability and more.
Beware of malware embedded in scam emails
Broadcast sent 25 January 2013, warning registered tax agents and BAS agents about a new scam email containing malware.
The BAS agent - edition 32, December 2012
Issued 11 December 2012. This edition includes our annual Christmas-New Year closure, extra time for your clients' December 2012 monthly BAS, increase in the value of a penalty unit and more.
Introducing the new Commissioner
Broadcast sent on 24 January 2013 advising registered tax agents and BAS agents of our new Commissioner.
System availability - Australia Day long weekend
Broadcast sent 23 January, alerting BAS agents to system availability.
Warning new phishing scam: 'Tax Agent Report - Delayed Tax Returns' email contains malware - do not open
Broadcast sent 19 December 2012, alerting registered tax agents and BAS agents of a phishing scam using our email addresses and not to open these emails.
Work for the ABR upgrade to start this week
Broadcast sent 14 November 2012, alerting BAS agents to dates and times when the Australian Business Register will be unavailable.
Commissioner of Taxation appointment announced
Broadcast sent 12 November 2012, announcing the appointment of Mr Chris Jordan AO, as the Commissioner of Taxation effective 1 January 2013.
Slow portal response times
Broadcast sent on 30 October informing registered tax agents and BAS agents about the slow response times with the portals and what we are doing.
Dispute management plan released - our commitment to resolving disputes
Broadcast sent 30 October 2012, announcing the release of our Dispute management plan 2012-13.
Announcement from the Commissioner of Taxation
Broadcast sent 24 October 2012, announcing that the Commissioner will be completing his seven year term at the end of this year and will move on from the ATO.
Issues affecting the portals - Resolved
Broadcast sent on 14 September informing registered tax agents and BAS agents that portal services have been restored.
Issues affecting the portals
Broadcast sent on 12 and 13 September reassuring all registered agents that we are urgently working to restore portal services after the deployment of two systems.
Compliance program 2012-13 now available
Broadcast sent on 20 July 2012 informing all BAS agents that we have released the Compliance program 2012-13 and what it means to them.
Recent changes to the law - Our discretion to retain refunds
Broadcast sent on 28 June 2012, alerting all registered tax agents and BAS agents that the Taxation Administration Act 1953 (TAA) has been amended to provide us with the discretion to retain refunds while we undertake integrity checks on claims.
Payment slip barcode error - activity statement collation packages
Broadcast sent 12 July 2012, alerting registered BAS agents of an error in the payment slip barcode in activity statement collation packages for the period ending 30 June 2012.
Revising an activity statement
Information to help you avoid problems when submitting a revised activity statement.
Accessing the BAS Agent Portal
As a registered BAS agent, find out how to access the BAS Agent Portal and the security credentials you need.
Accounts - BAS Agent Portal
Information about using the accounts function in the BAS Agent Portal.
Activity statement revisions - BAS Agent Portal
The BAS Agent Portal allows you to request and lodge activity statement revisions.
Activity statements - BAS Agent Portal
Information about the activity statements function in the BAS Agent Portal.
Add a client - BAS Agent Portal
Information about how to add a client to your client list using the BAS Agent Portal.
Applying for compensation
Information on how to apply for compensation and how claims will be assessed.
Appropriate portal use - what you need to know
Information to help you ensure your use of the BAS Agent Portal is legitimate and appropriate.
BAS Agent Portal
A brief overview of functions available on the BAS Agent Portal.
Browser settings for viewing and printing - BAS Agent Portal
The browser settings on your computer can affect your ablility to view payment slips, reports and other printer friendly pages on the BAS Agent Portal.
Cancel tax types - BAS Agent Portal
Information about cancelling specific tax types associated with your clients' activity statement roles using the BAS Agent Portal.
Changes to the BAS Agent Portal
Summary of proposed enhancements we are working on for the BAS Agent Portal.
Changes to your ABN will impact your AUSkey
If you are making any changes to your agent registration that leads to a change in your Australian business number (ABN), you will need to apply for a new AUSkey to match the new registration.
Client directory - BAS Agent Portal
Information about the client directory in the BAS Agent Portal.
Client lists - BAS Agent Portal
Keeping your client lists up-to-date will help you manage your practice and better serve your clients.
Commercially available software
Our product register lists commercially available, tax-related software products that meet our requirements.
ECI - frequently asked questions
Answers to some frequently asked questions about lodging activity statements via the electronic commerce interface (ECI).
Electronic Commerce Interface (ECI) software
The Electronic Commerce Interface (ECI) is a software application developed for business operators who want to lodge large amounts of data through an online transaction.
Electronic funds transfer codes - BAS Agent Portal
The BAS Agent Portal can automatically calculate the electronic funds transfer (EFT) codes needed to enable payments to be made by BPAY, direct credit or direct debit.
Employee/contractor decision tool
Businesses can use this tool to determine whether a worker is an employee or contractor. It will give you a decision based on your answers to some questions.
Financial institution details - BAS Agent Portal
Information about how to add, update or delete financial institution details (FID) for your clients' activity statement roles using the BAS Agent Portal.
Help for registered agents affected by natural disasters
Information about the help we can provide if you or your clients are affected by natural disasters, including administrative assistance and how to go about reconstructing records.
How to research
How to research is an interactive eLearning module that provides an introduction to research methodology.
Interacting with us
Information to help you when you interact with us online, in writing or over the phone.
Legal research
Legal research is an interactive eLearning module that provides an introduction to legal research methodology.
Lodgment and information systems comparison for BAS agents
A comparison between the ways you can work with us to lodge returns, view client information and communicate with us.
Lodgment program 2012-13 - BAS agents
Registered BAS agents are included in the lodgment program for 2012-13 year. Now includes a revised explanation of the electronic lodgment concession for eligible quarterly activity statements.
Mail - BAS Agent Portal
Information about using the BAS Agent Portal to send messages to and receive messages from us on a range of topics.
Meeting your personal tax obligations
Information for tax professionals about meeting your personal tax obligations.
Need help with your lodgment program?
Information about tailored services we can provide to help registered agents who are struggling to manage their lodgment programs.
Online services for BAS agents
Prepare, lodge and revise activity statements and other reports using our secure online lodgments.
Payment slips - BAS Agent Portal
You can view payment options and print payment slips using the BAS Agent Portal.
Portal issues now resolved
Broadcast sent on 25 February 2013 advising registered BAS agents that BAS Agent Portal issues have now been resolved.
Primary contacts and authorised contacts
This document outlines the roles and responsibilities and who is authorised to appoint a primary contact and authorised contact.
Reasonable estimate for documents destroyed by disaster
This form is used by tax professionals and ATO staff in assisting clients who have lost their tax records as a result of a natural disaster.
Record keeping and cash transactions
Guide for tax practitioners to assist clients to correctly report income.
Record keeping for small business
Guide to setting up a workable recording system in a new business. NAT 3029
Register GST and ITW tax types - BAS Agent Portal
Information about registering goods and services tax (GST) and income tax withholding (ITW) tax types for your clients' using the BAS Agent Portal.
Register to use our online services
You'll need a secure login or AUSkey to begin dealing with us online.
Registered agent feedback and complaints
We respect your right to provide us with feedback or make a complaint about one of our decisions, services or actions.
Remove a client - BAS Agent Portal
Information about how to remove a client from your client list using the BAS Agent Portal.
Request for additional time to lodge form (tax professionals)
Information to help you complete and submit a deferral request.
Retiring, or selling or restructuring your practice - BAS agents
Things to consider if you are a registered BAS agent and you are thinking of retiring, or selling or restructuring your practice.
Speakers and seminars
Experienced speakers are available to deliver informative and practical presentations on a wide range of topics relevant to you, your practice and your clients.
System maintenance and issues
This page contains scheduled downtime and details of issues currently affecting our online services.
Tax basics for small business
Your key business tax obligations. NAT 1908.
Working together to prevent online fraud
Broadcast sent 10 May 2013 advising tax agents and BAS agents of the actions we have taken in working with them to prevent online fraud.
Changes to your ABN will impact your AUSkey
If you are making any changes to your agent registration that leads to a change in your Australian business number (ABN), you will need to apply for a new AUSkey to match the new registration.
Register to use our online services
You'll need a secure login or AUSkey to begin dealing with us online.
ECI - frequently asked questions
Answers to some frequently asked questions about lodging activity statements via the electronic commerce interface (ECI).
Electronic Commerce Interface (ECI) software
The Electronic Commerce Interface (ECI) is a software application developed for business operators who want to lodge large amounts of data through an online transaction.
Employee/contractor decision tool
Businesses can use this tool to determine whether a worker is an employee or contractor. It will give you a decision based on your answers to some questions.
Record Keeping Evaluation Tool
Advice about business records you need to keep, and how well you keep them.
How to research
How to research is an interactive eLearning module that provides an introduction to research methodology.
Legal research
Legal research is an interactive eLearning module that provides an introduction to legal research methodology.
Speakers and seminars
Experienced speakers are available to deliver informative and practical presentations on a wide range of topics relevant to you, your practice and your clients.
Lodgment and information systems comparison for BAS agents
A comparison between the ways you can work with us to lodge returns, view client information and communicate with us.
Lodgment program 2012-13 - BAS agents
Registered BAS agents are included in the lodgment program for 2012-13 year. Now includes a revised explanation of the electronic lodgment concession for eligible quarterly activity statements.
Need help with your lodgment program?
Information about tailored services we can provide to help registered agents who are struggling to manage their lodgment programs.
Request for additional time to lodge form (tax professionals)
Information to help you complete and submit a deferral request.
Your small business tax calendar
Your small business tax calendar is an easy-to-use computer tool that will help you plan and manage your tax obligations.
Small business support - overview
Lists our support options.
Record keeping and retention
General advice to help taxpayers and tax agents to identify what documents and records should be kept and how long they should be retained.
Record Keeping Evaluation Tool
Advice about business records you need to keep, and how well you keep them.
Record keeping for small business
Guide to setting up a workable recording system in a new business. NAT 3029
Tax basics for small business
Your key business tax obligations. NAT 1908.
Subscribe to The BAS agent - a free e-newsletter
Details of how to subscribe to 'The BAS agent' for people interested in receiving information on bookkeeper and BAS related services.
The BAS agent - edition 35, April 2013
Issued 4 April 2013. This edition includes Lodgment program 2012-13 concessions, lodgment deferrals for exceptional circumstances and more.
The BAS agent - edition 34, March 2013
Issued 5 March 2013. This edition includes maintain security to stop fraud, varying PAYG instalments and more.
The BAS agent - edition 33, February 2013
Issued 8 February 2013. This edition includes BAS Agents Portal access issues - update, Assessing business viability and more.
The BAS agent - edition 32, December 2012
Issued 11 December 2012. This edition includes our annual Christmas-New Year closure, extra time for your clients' December 2012 monthly BAS, increase in the value of a penalty unit and more.
 
Give us your feedback
 
Top of page
More information on page