• Respect

    Our staff are aware of, respect, acknowledge and celebrate Aboriginal and Torres Strait Islander cultures which assists us to build relationships with Aboriginal and Torres Strait Islander people and provide culturally appropriate services.

    Focus area: Cultural Awareness and Education

    Action

    Responsibility

    Timeline

    Measurable Target

    2.1 Work with our business lines to ensure staff undertaking service delivery to Aboriginal and Torres Strait Islander businesses and individuals undertake cultural awareness training

    ATO People

    June 2014–17

    By 2015, 20% of all ATO employees have completed the online cultural awareness training package

    2.2 All products targeting Aboriginal and Torres Strait Islander audiences are consistently themed in a culturally appropriate manner

    ATO Corporate

    April 2014–17

    Culturally appropriate creative theme designed by Aboriginal and Torres Strait Islander design agency.

    The ATO’s new creative theme to be applied, where appropriate, to new communications products and/or services for Aboriginal and Torres Strait Islander audiences. At least one new product and/or service will be invested in each financial year (see Action 1.6)

    The creative to be applied to existing products progressively, as they are updated

    2.3 Ensure the interpreting needs of Aboriginal and Torres Strait Islander people are met

    ATO Corporate, in consultation with Small Business and Individuals Tax, and Operations

    June 2014–15

    All requests for Aboriginal and Torres Strait Islander communities interpretative services are addressed and recorded in a database

    2.4 Acknowledge the traditional custodians of the land at public ATO events

    ATO Corporate to promote to all areas of ATO to implement

    May 2014–17

    Promote appropriate acknowledgement at ATO events through inclusion of protocols in ATO event kits.

    All major events, where members of the public, representatives of other government agencies and/or the media are present will include a Welcome to Country.

    Welcome to Country ceremonies should, where possible, be undertaken by Elders, a locally recognised Aboriginal community spokesperson or locally recognised cultural service provider.

    2.5 The ATO will participate in the Jawun APS Secondment program and Executive Visit program

    ATO People

    July 2017

    A minimum of five ATO employees undertake six-week secondments within Aboriginal and Torres Strait Islander communities during each year of the RAP

    2.6 Promote, celebrate and encourage participation in NAIDOC Week

    ATO People to promote

    All areas of the ATO to implement

    July 2014–17

    At least one article focusing on NAIDOC Week in national staff newsletter News Extra and other relevant ATO newsletters (eg Diversity in Focus, and Yarn Time)

    July 2014–17

    Encourage staff to attend local events, and/or hold events in their site and invite staff/community to attend

    July 2014–17

    Hold an ATO corporate NAIDOC Week event annually

    July 2014–17

    Recommit to our Reconciliation Action Plan by releasing our RAP annual report and celebrating our achievements

    July 2014–17

    50% of ATO sites celebrate NAIDOC week

     General Audience banner

     Individuals Audience banner

     Not for Profit Audience banner

     Evergreen Tree

    Action 2.2: All products targeting Aboriginal and Torres Strait Islander audiences are consistently themed in a culturally appropriate manner.

    About the artwork

    The design was created to represent the Australian Taxation Office (ATO) and the benefits it provides to the community. With dual meanings, the artwork symbolises the cycle of taxation income through the process of incoming and outgoing avenues, as well as the cultural inclusion of Aboriginal and Torres Strait Islander people contributing to Australia’s economy. The integrated design expresses the importance of tax income which facilitates many pathways for Indigenous Australia and its effect on land, family and community.

    This original artwork design was created for the ATO by Marcus Lee. Marcus Lee Design is a creative design agency accredited by Supply Nation.

    This imagery will be used on all communication products for Aboriginal and Torres Strait Islander audiences.

      Last modified: 04 Mar 2016QC 20070