Vision, mission and values statement

Further information

Download the ATO vision, mission and values statementThis link will download a file (PDF 469 kb).

End of further information

Reinventing the ATO with new products and services, a drive for productivity improvements, and an openness and willingness to change


We contribute to the economic and social wellbeing of Australians by fostering willing participation in our tax and superannuation systems.


We are a leading tax and superannuation administration, known for our contemporary service, expertise and integrity.


We are impartial, committed to service, accountable, respectful and ethical.


  • Easy for people to participate
  • Contemporary and tailored service
  • Purposeful and respectful relationships
  • Professional and productive organisation


  • Build a culture that embodies our values and transforms the client experience
  • Simplify interactions, maximise automation and reduce costs
  • Connect with the community and other agencies in meaningful ways
  • Influence policy and law design for more certain outcomes
  • Use data in a smarter way to improve decisions, services and compliance
  • Reshape the workforce to optimise capability and performance
    Last modified: 04 Sep 2014QC 40611