• Every year counts – APRA-regulated funds

    We're working to improve your experience of the tax and superannuation systems based on what you told us you needed. The blueprint outlines how the ATO is reinventing the experience you have.

    Some changes will happen in the near future and others will take longer. We want to make every year count, so you'll see a program of improvements being delivered now and in the years ahead.

    You can read more about our changes and how we're improving below or download the Every year counts timeline for APRA-regulated funds (Portable Document Format 268 KB)This link will download a file.

    Improvements in 2016–17

    Here are key initiatives you've told us are important that have been or will be delivered in 2016–17:

    • Electronic rollovers – you receive rollovers from the ATO in the same format you receive from the rest of the superannuation industry.
    • Tailored engagement and services – you have access to improved servicesExternal Link tailored to your needs, including self-assist and timely updates on changes and system availability.
    • SuperTICK – you are ready to comply with the SuperTICK changes to mandate the reporting of opened and closed accounts.

    In addition to the experience outlined above, you may be involved in consultation and co-design activities on the following key improvement:

    • Shaping the future together – there will be more opportunity for APRA funds to work with us on the way we interact in the future

    Improvements in 2015–16

    In 2015–16, we focused on fixing the basics and delivered new, tailored services to transform how you deal with us and give you certainty about where you stand.

    For APRA-regulated super funds we've provided more timely access to online services to confirm fund details, access members’ account information and notify us of account closures. In 2015–16, we delivered:

    • an enhanced SuperTICK service to give you more timely access to members’ account information
    • SuperMatch 2 to give you all the information you need to consolidate accounts for your members
    • increased certainty where a transfer of member accounts occurs during a fund merger.
    Last modified: 30 Jun 2017QC 49619