Information management principles

We apply the following six information management principles in handling information.

  • Make decisions based on a single authoritative source that
    • meets agreed quality standards
    • has clearly assigned ownership
    • enables consistent interpretation.
  • Take a whole-of-revenue-system view – collect the information needed and demonstrate a return on investment.
  • Apply information dynamically to
    • provide insight to support evidence-based decisions
    • target our service delivery and compliance activity
    • influence compliance behaviour in our clients
    • manage our business.
  • Make sure the information we give our clients helps them meet their obligations.
  • Meet all our responsibilities by managing information consistent with our legal and ethical obligations, and according to its value.
  • Design our core business processes to embed good information management practice and reduce duplication and re-work for our staff.

See also:

Last modified: 08 Mar 2016QC 33534