Quality of our information management


Fit for purpose


Users and uses


Reliable, accurate, current, consistent

Timely and complete

Targeted to meet audience needs

Readily able to be shared and re-used

Available, subject to privacy and security considerations

Easy to find, understand and use

Self-service (only for analysis not creation)

Able to be manipulated flexibly

Corporately agreed standard reporting

Data available for risk and intelligence purposes and ad hoc querying

Clearly articulated leverage points and performance metrics

Top down and bottom up feedback loops

The Chief Knowledge Officer has responsibility for:

  • implementing the information framework
  • defining mission critical information
  • defining information ownership
  • developing, and conforming with, standards
  • providing consultancy
  • establishing infrastructure
  • providing assurance
  • auditing enterprise compliance


See also:

Last modified: 08 Mar 2016QC 33511