• What we do

    To help us manage our information effectively we have:

    • the Chief Knowledge Officer as custodian of our Information management strategic framework
    • information ownership and data quality assessment
    • a corporate reporting framework
    • a common business language
    • related practice statements aligned to this framework
    • record-keeping system that manages information according to requirements.

    Our change program activity includes:

    • analytics
    • business process redesign
    • document management
    • content management.

    Information management strategic framework

    The Information management strategic framework is designed to ensure that in all aspects of our work we apply and practise the fundamental principles, quality assurance, and life cycle management policies inherent in good information management practice.

     Diagram of the Information management strategic framework, showing how we manage our information resource, linked to what information we hold and the enterprise capabilities we require.

    See also:

    Last modified: 08 Mar 2016QC 33538