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  • What we need

    Records management

    As an Australian Government agency, we are obliged to have in place a record keeping system that manages information according to legislative, evidentiary and accountability requirements. Our legislative, evidentiary and accountability requirements are contained in:

    • Archives Act 1983
    • Freedom of Information Act 1982
    • Privacy Act 1988
    • Public Service Act 1999
    • Financial Management and Accountability Act 1997
    • Australian Records Management Standard ISO 15489
    • National Archives of Australia e-Permanence practices.

    A common language

    A common language is a vital component of interoperability to enable information interchange and sharing across the ATO, other Australian Government agencies and businesses, and with revenue agencies internationally.


    Capabilities we need to provide effective information management include:

    • People
      • Information management is everyone's responsibility.
      • Information management requires staff to take an enterprise view.
      • Information sharing is a valued attribute.
      • Important mission critical information includes the skills, knowledge, intelligence and judgment of our people.
      • We must preserve our corporate memory.
    • Process
      • The Chief Knowledge Officer is authorised and accountable for information management governance.
      • Information management will be embedded into our business processes.
      • Harnessing tacit information and intelligence is a corporate priority.
      • Information management requires large step change and long haul commitment (and that is not a reason not to start).
    • Technology
      • Technology is an important enabler of information management.
      • Technology enables us to process, manage and provide access to large volumes of information efficiently.

    See also:

    Last modified: 08 Mar 2016QC 33516