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  • ATO Executive

    The ATO Executive team ensures that the ATO meets its commitments to government and the community. It determines priorities, sets direction and monitors progress towards achievement of strategic outcomes. The Executive also provides leadership, driving the client-focused culture of the ATO.

    The Commissioner is supported by an executive team, with each member having responsibility for key aspects of the ATO’s performance.

    For more details about our senior leaders, see ato.gov.au/about-ato.

    The Commissioner of Taxation

    Photo of Chris Jordan AO, Commissioner of Taxation and Registrar of the Australian Business Register

    Chris Jordan AO,
    Commissioner of Taxation and Registrar of the Australian Business Register

    Chris Jordan AO was appointed as the 12th Commissioner of Taxation on 1 January 2013.

    Chris has broad and lengthy experience in tax policy and law development and implementation, having held influential roles in the private sector and as a government advisor to both Labor and Coalition governments.

    He was the Chair of the Board of Taxation from June 2011 to December 2012 and a member of the Board since its inception in 2000. He also served as Chair of the Business Tax Working Group in 2011–2012 and as Chair of the New Tax System Advisory Board (1999–2001). He was a member of the group that consulted with the mining industry about the resource rent tax (2011–12).

    Chris has more than 35 years of experience in the tax profession; starting his accounting career with the firm Arthur Andersen in 1979, with a few years as a senior lecturer in taxation at Sydney’s University of Technology, and then working at KPMG for more than two decades. From 1995 to 2000, he was Partner in Charge of the NSW Tax and Legal Division of KPMG, and from 2001 to 2012 was Chairman of Partners for KPMG NSW.

    Chris has a Master of Laws (Sydney University) and Bachelor of Commerce and Law (University of NSW). He is a Fellow of the Australian Institute of Chartered Accountants and a Chartered Tax Adviser with The Tax Institute.

    Executive team responsibilities

    Photo of Frances Cawthra, Chief Finance Officer, ATO Finance

    Frances Cawthra
    Chief Finance Officer

    Frances Cawthra is the Chief Finance Officer, providing leadership and direction to ATO Finance.

    ATO Finance has a focus on strong financial and resource management, delivering a balanced budget, ensuring effective procurement and contract management, and providing insight into wise investment, productivity improvements, sustainability and agility.

    Frances ensures that the ATO’s organisational strategy is supported with insightful business intelligence and strengthened risk awareness. She also leads ATO Finance to be a key strategic enabler for business areas, providing expert analysis and insight that informs decisions at all levels of the organisation.

    Photo of Jacqui Curtis, Chief Operating Officer, Corporate and Enabling Services Group

    Jacqui Curtis
    Chief Operating Officer, Corporate and Enabling Services Group

    Jacqui Curtis, as Chief Operating Officer, is responsible for leading the ATO’s Corporate and Enabling Services Group.

    The role of Corporate and Enabling Services is to deliver critical services to our internal and external audiences through a wide range of activities, including finance, governance and people management.

    Jacqui brings together an integrated picture of people and resource management, ensuring the ATO has the right capability and culture to deliver on our strategic intent. Jacqui is also responsible for corporate strategy, program management and change management. She plays a lead role in managing relationships with key stakeholders including scrutineers. All of these underpin our ability to deliver a better experience for both clients and staff.

    Photo of Ramez Katf, Second Commissioner, Enterprise Solutions and Technology Group

    Ramez Katf
    Second Commissioner, Enterprise Solutions and Technology Group

    Ramez Katf is the Second Commissioner with overall responsibility for the Enterprise Solutions and Technology Group, and the ATO’s Chief Information Officer.

    Ramez provides leadership and strategic direction to modernising the revenue collection system and contributing to the government’s broader digital agenda.

    The focus of Enterprise Solutions and Technology is on delivering contemporary and innovative technology solutions to improve the experience of ATO staff and the community. This role has become increasingly important in balancing expectations and demand as new technology solutions continue to emerge.

    Photo of Andrew Mills, Second Commissioner, Law Design and Practice Group

    Andrew Mills
    Second Commissioner, Law Design and Practice Group

    Andrew Mills is the Second Commissioner with overall responsibility for the ATO’s law practice, including law interpretation, public advice and guidance, dispute resolution and our role in policy and law design.

    The Law Design and Practice Group manages the ATO’s relationship with Treasury and other agencies. This area takes the lead on our contributions to making tax fair, simple and understood in the design of new policies and law, and in applying existing ones. Law Design and Practice is involved at the early stages of engagement on advice or review, to interpret the law and make sure we are getting it right the first time.

    The ATO recognises that the vast majority of Australians are trying to do the right thing when it comes to their tax obligations. By understanding the drivers of disputes, encouraging prevention and ensuring earlier resolution, the Law Design and Practice Group is reducing the number of disputes and ultimately lowering the cost for taxpayers and the Australian Government.

    Photo of Neil Olesen, Second Commissioner, Client Engagement Group

    Neil Olesen
    Second Commissioner, Client Engagement Group

    Neil Olesen is the Second Commissioner with overall responsibility for the ATO’s Client Engagement Group, which plays an integral role in administering the tax and superannuation systems. The Client Engagement Group focuses on quality relationships, and developing and implementing well designed client experiences that foster willing participation and shape future compliance – from our help, education, assistance and advice, all the way through to audits and investigations.

    Across all client experiences, the Client Engagement Group identifies potential instances of non-compliance and assures that the right amount of tax is paid, at the right time.

    The group also plays an important role with the international community in improving international tax law to ensure that multinational enterprises pay the correct amount of tax under the law.

    Photo of Melinda Smith, Chief Service Delivery Officer, Service Delivery Group

    Melinda Smith
    Chief Service Delivery Officer, Service Delivery Group

    Melinda Smith, as Chief Service Delivery Officer, has overall responsibility for the Service Delivery Group.

    This part of the ATO handles the majority of interactions with the community via contact centres, debt management, registrations, accounting and processing functions, which also includes responsibility for the Australian Business Register (ABR).

    The group focuses on working with ATO clients to understand their needs and offers a tailored approach to help clients meet their obligations as easily as possible through a range of contemporary tools, systems and services. It also engages with clients on a large scale and uses a strategic early intervention approach to educate them and influence willing participation.

    The group is leading or contributing to a number of transformational initiatives for government. It works closely with other areas of the ATO to improve the experience for clients and drive greater efficiency and quality outcomes through better use of data, digitisation and building a strong service culture so the ATO is well positioned for the future.

      Last modified: 26 Oct 2018QC 57060