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  • Statistics on our employees

    Along with meeting our legislative obligations, we need to understand the make-up of our workforce, including its size, working patterns, diversity, skill sets, work distribution, accommodation requirements and employee retention.

    Our workforce

    TABLE 4.3 ATO employees – substantive positions, at 30 June 2017

    Level

    Ongoing

    Non-Ongoing

    Casual

    Total

    Male

    Female

    Indeterminate, intersex or unspecified

    Male

    Female

    Male

    Female

    SES 3

    0

    2

    0

    0

    0

    0

    0

    2

    SES 2

    12

    9

    0

    1

    0

    0

    0

    22

    SES 1

    110

    74

    0

    1

    0

    0

    0

    185

    EL 2

    769

    628

    0

    9

    9

    0

    1

    1,416

    EL 1

    1,606

    1,587

    0

    6

    3

    0

    0

    3,202

    APS 6

    1,880

    2,320

    0

    6

    14

    0

    0

    4,220

    APS 5

    922

    1,255

    0

    3

    11

    0

    0

    2,191

    APS 4

    1,214

    1,822

    0

    6

    34

    1

    1

    3,078

    APS 3

    1,290

    2,155

    0

    33

    55

    15

    23

    3,571

    APS 2

    266

    494

    1

    57

    70

    232

    501

    1,621

    APS 1

    23

    15

    0

    0

    0

    185

    686

    909

    Cadet

    6

    12

    0

    0

    0

    0

    0

    18

    TOTAL

    8,098

    10,373

    1

    122

    196

    433

    1,212

    20,435

    Note: There were no non-ongoing or casual employees who identified as indeterminate, intersex or unspecified.
    TABLE 4.4 ATO employees – substantive positions, at 30 June 2018

    Level

    Ongoing

    Non-Ongoing

    Casual

    Total

    Male

    Female

    Male

    Female

    Male

    Female

    Indeterminate, intersex or unspecified

    SES 3

    0

    2

    0

    0

    0

    0

    0

    2

    SES 2

    17

    11

    1

    0

    0

    0

    0

    29

    SES 1

    106

    85

    1

    0

    0

    0

    0

    192

    EL 2

    758

    626

    18

    9

    0

    2

    0

    1,413

    EL 1

    1,603

    1,606

    6

    14

    0

    0

    0

    3,229

    APS 6

    1,909

    2,382

    6

    17

    1

    2

    0

    4,317

    APS 5

    867

    1,177

    3

    5

    1

    0

    0

    2,053

    APS 4

    1,388

    1,921

    1

    37

    0

    0

    0

    3,347

    APS 3

    1,081

    1,923

    54

    61

    14

    12

    0

    3,145

    APS 2

    203

    445

    50

    63

    366

    709

    6

    1,842

    APS 1

    17

    12

    6

    1

    111

    381

    0

    528

    Cadet

    6

    10

    0

    0

    0

    0

    0

    16

    TOTAL

    7,955

    10,200

    146

    207

    493

    1,106

    6

    20,113

    Note: There were no ongoing or non-ongoing employees who identified as indeterminate, intersex or unspecified.
    TABLE 4.5 Employment type by full-time, part-time, irregular/intermittent status, at 30 June 2017

    Level

    Full-time

    Part-time

    Irregular / intermittent

    Total

    Ongoing

    Non-ongoing

    Ongoing

    Non-ongoing

    SES 3

    2

    0

    0

    0

    0

    2

    SES 2

    21

    1

    0

    0

    0

    22

    SES 1

    174

    1

    10

    0

    0

    185

    EL 2

    1,279

    16

    118

    2

    1

    1,416

    EL 1

    2,810

    8

    383

    1

    0

    3,202

    APS 6

    3,690

    16

    510

    4

    0

    4,220

    APS 5

    1,908

    14

    269

    0

    0

    2,191

    APS 4

    2,650

    37

    386

    3

    2

    3,078

    APS 3

    2,918

    52

    527

    36

    38

    3,571

    APS 2

    662

    121

    99

    6

    733

    1,621

    APS 1

    28

    0

    10

    0

    871

    909

    Cadet

    18

    0

    0

    0

    0

    18

    TOTAL

    16,160

    266

    2,312

    52

    1,645

    20,435

    TABLE 4.6 Employment type by full-time, part-time, irregular/intermittent status, at 30 June 2018

    Level

    Full-time

    Part-time

    Irregular / intermittent

    Total

    Ongoing

    Non-ongoing

    Ongoing

    Non-ongoing

    SES 3

    2

    0

    0

    0

    0

    2

    SES 2

    28

    1

    0

    0

    0

    29

    SES 1

    177

    1

    14

    0

    0

    192

    EL 2

    1,272

    22

    112

    5

    2

    1,413

    EL 1

    2,828

    13

    381

    7

    0

    3,229

    APS 6

    3,783

    14

    508

    9

    3

    4,317

    APS 5

    1,779

    8

    265

    0

    1

    2,053

    APS 4

    2,890

    35

    419

    3

    0

    3,347

    APS 3

    2,440

    96

    564

    19

    26

    3,145

    APS 2

    539

    108

    109

    5

    1,081

    1,842

    APS 1

    23

    7

    6

    0

    492

    528

    Cadet

    16

    0

    0

    0

    0

    16

    TOTAL

    15,777

    305

    2,378

    48

    1,605

    20,113

    Diversity

    The ATO strives to have a workforce that reflects the diversity of Australia’s population. A diverse workforce provides a broader range of skills, experience and opportunities for innovation. In our Diversity and inclusion plan 2017–19 we recognise six diversity groups that face unique barriers to inclusion and outline the four diversity and inclusion principles for which all employees share responsibility. In 2017–18, we increased our focus on culturally and linguistically diverse (CALD), gender equality and generational inclusion. During the year, we:

    • delivered the Aboriginal and Torres Strait Islander employee secondment program, which resulted in two permanent staff placements
    • launched a CALD employee network across the ATO
    • launched our Gender equality action plan 2017–19
    • launched a generational inclusion initiative and employee network across the ATO.

    We were also:

    • awarded a gold employer status at the 2018 Australian LGBTI Inclusion Awards for the second year running – we were one of 12 employers across Australia to receive a gold rating for the Australian Workplace Equality Index (AWEI) and achieved highest ranking government employer
    • placed second in the Australian Network on Disability Access and Inclusion Index, which recognised the ATO as an inclusion leader for people with disability and as a leader in disability confident workplaces.

    Table 4.7 shows the proportion of employees in our diversity groups.

    TABLE 4.7 Ongoing employees who identify as belonging to diversity groups, at 30 June 2018(a)

    Group

    Percentage

    Change from
    2016–17

    Aboriginal and Torres Strait Islander people

    2.1

    0.1%

    With disability

    3.0

    0%

    Culturally and linguistically diverse (CALD)

    21.5

    –0.1%

    Lesbian, gay, bisexual, trans/transgender and intersex (LGBTI+)(b)

    4.0

    1.0%

    Mature age(c)

    35.5

    0.2%

    Notes:
    (a) Information on gender equality (the sixth diversity group) is provided in table 4.3.
    (b) LGBTI+ results obtained from the 2018 Australian Public Service Employee Census.
    (c) The number of mature age employees (50 years and older) is based on data we hold, rather than by asking staff to self-identify as mature age.
    TABLE 4.8 ATO Indigenous employees, by ongoing, non-ongoing and casual, at 30 June 2017 and 30 June 2018

    Type

    At 30 June 2017

    At 30 June 2018

    Indigenous
    employees

    Total
    employees

    Total
    employees
    %

    Indigenous
    employees

    Total
    employees

    Total
    employees
    %

    Ongoing

    370

    18,472

    2.0

    385

    18,155

    2.1

    Non-ongoing

    2

    318

    0.6

    2

    353

    0.6

    Casual

    10

    1,645

    0.6

    13

    1,605

    0.8

    TOTAL

    382

    20,435

    1.9

    400

    20,113

    2.0

    Job streams

    We use job streams and families to identify particular skills. While some skills lend themselves to particular work areas, others are found across the ATO.

    TABLE 4.9 ATO employees, by job family, at 30 June 2017 and 30 June 2018

    Job family

    At 30 June
    2017
    %

    At 30 June
    2018
    %

    Accounting/finance

    1.4

    1.3

    Administration

    5.5

    5.3

    Analytics/intelligence

    4.9

    5.5

    Communication/marketing

    1.7

    1.6

    Engagement, assurance and compliance

    26.4

    27.6

    Entry level programs

    3.0

    1.8

    Governance and performance

    3.3

    4.1

    Human resources management

    3.0

    3.1

    Information and organisation professionals

    1.8

    1.9

    Information technology

    8.4

    8.6

    Law

    8.8

    8.7

    Other agencies(a)

    0.0

    0.0

    Project management

    3.4

    3.1

    Senior executive

    2.0

    1.9

    Service delivery

    26.4

    25.5

    TOTAL

    100  

    100  

    Note:
    (a) Figure greater than zero when not rounded.
    TABLE 4.10 ATO employees, by business area, at 30 June 2017 and 30 June 2018(a)

    Business area

    At 30 June
    2017

    At 30 June
    2018

    Change
    %

    ATO Corporate

    656

    420

    –36.0

    ATO Executive(b)

    15

    16

    6.7

    ATO Finance

    527

    593

    12.5

    ATO People(c)

    1,422

    1,120

    –21.2

    Business Reporting and Registrations

    236

    196

    –16.9

    Client Account Services

    3,898

    3,447

    –11.6

    Client Engagement Group Strategy and Performance

    na

    202

    na

    Customer Service and Solutions

    375

    306

    –18.4

    Debt

    1,513

    1,761

    16.4

    Design and Change Management

    246

    382

    55.3

    Enterprise Solutions and Technology

    1,858

    1,896

    2.0

    Indirect Tax

    1,315

    1,217

    –7.5

    Individuals

    861

    1,026

    19.2

    Intermediaries and Lodgment(d)

    594

    512

    –13.8

    Policy, Analysis and Legislation

    147

    159

    8.2

    Private Groups and High Wealth Individuals

    2,019

    2,135

    5.7

    Public Groups and International

    1,378

    1,506

    9.3

    Review and Dispute Resolution

    670

    660

    –1.5

    Small Business

    953

    950

    –0.3

    Smarter Data Program

    702

    599

    –14.7

    Superannuation

    813

    778

    –4.3

    Tax Counsel Network

    237

    232

    –2.1

    TOTAL

    20,435

    20,113

    –1.6

    Notes:
    (a) Includes ongoing, non-ongoing and casual employees but excludes external contractors.
    (b) Previously reported as the Office of the Commissioners.
    (c) Includes entry level program participants (graduates, cadets, apprentices, the Evergreen Indigenous Advancement Program and Executive Assistant Advancement Program).
    (d) Previously reported as the Tax Practitioner and Lodgment Strategy business line.

    Locations

    As at 30 June 2018, the ATO had 20,113 staff located in 36 sites across Australia. Along with the capital cities, there are sites in seven regional locations. The newest regional location is Gosford, which opened this year.

    We actively manage 25 buildings as the head leaseholder. The ATO property portfolio is managed in accordance with the Commonwealth Property Management Framework.

    TABLE 4.11 ATO employees, by location, at 30 June 2017(a)(b)

    State

    Site

    At 30 June 2017

    Ongoing

    Non-Ongoing

    Casual

    Total

    NSW

    Albury

    632

    25

    460

    1,117

    NSW

    Gosford

    0

    0

    0

    0

    NSW

    Newcastle

    566

    5

    0

    571

    NSW

    Sydney

    3,347

    61

    462

    3,870

    NSW

    Wollongong

    318

    9

    159

    486

    Vic.

    Geelong

    129

    4

    5

    138

    Vic.

    Melbourne

    4,574

    88

    189

    4,851

    Qld

    Brisbane

    3,011

    31

    74

    3,116

    Qld

    Townsville

    308

    1

    12

    321

    SA

    Adelaide

    1,657

    22

    148

    1,827

    WA

    Perth

    951

    16

    24

    991

    Tas.

    Burnie

    59

    2

    0

    61

    Tas.

    Hobart

    503

    4

    94

    601

    NT

    Alice Springs

    2

    0

    0

    2

    NT

    Darwin

    1

    0

    0

    1

    ACT

    Canberra

    2,414

    50

    18

    2,482

    TOTAL

    -

    18,472

    318

    1,645

    20,435

    Notes:
    (a) Includes ongoing, non-ongoing and casual employees but excludes contractors and others paid through a third party.
    (b) Some regions are made up of multiple locations. Sydney includes Sydney CBD, Penrith and Parramatta, Brisbane includes Brisbane CBD, Chermside and Upper Mount Gravatt, and Melbourne includes Melbourne CBD, Dandenong, Box Hill and Moonee Ponds.
    TABLE 4.12 ATO employees, by location, at 30 June 2018(a)(b)

    State

    Site

    At 30 June 2018

    Ongoing

    Non-Ongoing

    Casual

    Total

    NSW

    Albury

    606

    21

    437

    1,064

    NSW

    Gosford

    285

    48

    90

    423

    NSW

    Newcastle

    522

    1

    1

    524

    NSW

    Sydney

    3,214

    58

    299

    3,571

    NSW

    Wollongong

    318

    9

    149

    476

    Vic.

    Geelong

    115

    0

    3

    118

    Vic.

    Melbourne

    4,458

    92

    199

    4,749

    Qld

    Brisbane

    2,967

    39

    100

    3,106

    Qld

    Townsville

    298

    2

    9

    309

    SA

    Adelaide

    1,613

    18

    168

    1,799

    WA

    Perth

    922

    17

    2

    941

    Tas.

    Burnie

    54

    1

    0

    55

    Tas.

    Hobart

    490

    3

    132

    625

    NT

    Alice Springs

    1

    0

    0

    1

    NT

    Darwin

    1

    0

    0

    1

    ACT

    Canberra

    2,291

    44

    16

    2,351

    TOTAL

    -

    18,155

    353

    1,605

    20,113

    Notes:
    (a) Includes ongoing, non-ongoing and casual employees but excludes contractors and others paid through a third party.
    (b) Some regions are made up of multiple locations. Sydney includes Sydney CBD, Penrith and Parramatta, Brisbane includes Brisbane CBD, Chermside and Upper Mount Gravatt, and Melbourne includes Melbourne CBD, Dandenong, Box Hill and Moonee Ponds.

    Employee retention and separations

    TABLE 4.13 Years of service for ongoing ATO employees, at 30 June 2017 and 30 June 2018

    Years of service

    At 30 June
    2017

    At 30 June
    2018

    Change
    %

    0–4 years

    3,947

    3,768

    –4.5

    5–9 years

    3,990

    3,229

    –19.1

    10–14 years

    4,236

    3,859

    –8.9

    15–19 years

    3,229

    4,205

    30.2

    20–24 years

    547

    726

    32.7

    25–29 years

    974

    789

    –19.0

    30–34 years

    1,254

    1,176

    –6.2

    35–39 years

    252

    355

    40.9

    40–44 years

    40

    43

    7.5

    45–49 years

    1

    4

    300.0

    50 years or more

    2

    1

    –50.0

    TOTAL

    18,472

    18,155

    –1.7

    TABLE 4.14 Reasons for ongoing ATO employee separations, 2016–17 and 2017–18

    ATO employee separations

    2016–17

    2017–18

    Change
    %

    Resignation

    302

    405

    34.1

    Age retirement

    147

    204

    38.8

    Redundancy

    296

    180

    –39.2

    Dismissal

    29

    26

    –10.3

    Movement to another agency

    112

    130

    16.1

    Invalidity and death

    46

    39

    –15.2

    TOTAL

    932

    984

    5.6

     

      Last modified: 26 Oct 2018QC 57074