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  • The Evergreen Program

    The ATO Evergreen Program is for Aboriginal and/or Torres Strait Islander peoples. It combines work experience and formal training over 12 months, with a permanent job on completion.

    Applications for the 2022 Evergreen Program are now open and will close on 7 February 2022.

    Apply now

    On this page

    About the program

    We provide:

    • a 12-month development program that combines work experience and formal training
    • a competitive starting salary of over $56,000 (APS 2 level)
    • two 6-month work rotations, with the opportunity to work in a variety of roles
    • an opportunity to work in one of the largest Australian Public Service organisations
    • a formal qualification
    • regular training in a wide range of topics
    • support from a dedicated program manager, rotation team leaders and buddies.

    To learn more, hear from recent Evergreen participants.

    Program locations

    Program locations include:

    • Adelaide
    • Box Hill
    • Chermside
    • Parramatta
    • Penrith

    Who can apply

    To apply for the Evergreen Program, you must be able to provide written evidence that you:

    • are an Australian citizen
    • are of Australian Aboriginal and/or Torres Strait Islander descent
    • identify as an Australian Aboriginal and/or Torres Strait Islander
    • are accepted as an Australian Aboriginal and/or Torres Strait Islander in the community in which you live or have lived.

    You will be asked to provide confirmation of Aboriginal or Torres Strait Heritage (or both) within 6 weeks of applications closing.

    Applications close 11pm AEDT 7 February 2022.

    Submit your application through our online recruitment system by the due date.

    If you have questions about the program, email Entry Level ProgramsThis link opens in a new window.

    Our ideal candidate

    Our ideal Evergreen candidate:

    • has competent written and verbal communication skills and customer service experience
    • has good computer skills and can operate in a Windows environment
    • is resilient, flexible and independent
    • is a team player
    • takes a proactive approach to their work and embraces challenges
    • has a willingness to learn
    • is passionate, committed, professional, energetic and determined in serving the community.

    Roles

    Your 2 work rotations may include one or more of the following work types:

    Client engagement

    In this role, you will undertake case work in various market segments.

    Your tasks may include:

    • ensuring taxpayers are meeting their obligations and complying with tax legislation, regulations and standards
    • getting information and providing advice to clients
    • conducting field, phone and desk audits
    • reviewing and assessing tax returns to determine compliance
    • interpreting taxation legislation and procedures
    • developing and implementing compliance improvement strategies.

    Administration officer

    In this role, you will support and help organise our business areas.

    Your tasks may include:

    • managing and maintaining records and information
    • liaising and communicating with our stakeholders
    • compiling and preparing documents, reports and correspondence
    • general reporting and data management.

    Client experience officer

    In this role, you will undertake a range of customer service activities in an ATO call centre. This could be within various areas of the organisation.

    Your tasks may include:

    • helping the community to resolve a broad range of customer enquiries
    • providing technical advice on legislative, policy and procedures
    • verifying and updating data
    • recording of interactions in our business information systems.

    Training and support

    The Evergreen Program aims to train, support and prepare you for an ongoing career with the ATO.

    You will have a program manager who will guide you in your professional development.

    For each work rotation, you'll also have a different team leader who will guide and support you in your specific work roles including:

    Activities

    As part of the program, you will undertake a variety of training activities, including:

    • group discussions
    • training workshops
    • research projects
    • case studies analysis.

    Training

    We will train you in the skills required for your career in a corporate environment. It is a vital part of the program and one we'll work with you to achieve. We'll provide you with professional development opportunities to help you work within the ATO and the public service environment.

    As well as work placements, you'll receive technical training. These topics will be relevant to your rotation placement throughout the program.

    Accreditation

    You will be able to complete a formal qualification as part of the program.

    After the program

    On successful completion of the program, you will:

    • have a permanent APS 3 level job
    • be paid a salary of over $64,000 with excellent superannuation benefits
    • receive formal recognition for completing the program
    • get a formal qualification
    • receive employee benefits, including
      • leave conditions
      • annual salary advancement
      • flexible working hours.
       
    Last modified: 17 Jan 2022QC 49438