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  • What the Graduate Program involves

    Your 12-month Graduate Program involves training, work placements and mentoring and support. There are also a range of social events that give you the opportunity to make friends and build networks.

    On this page

    Induction

    Your journey with us begins with a welcome from our Executive followed by a dedicated 5-day induction.

    Over the course of this first week you will be introduced to:

    • your training calendar
    • corporate and security requirements
    • what it means to be an employee of the APS
    • what the different business areas of the ATO do.

    Hear from recent graduates about their Induction.

    Training

    Our regular training exposes you to a range of both stream-specific and ATO topics. You will consolidate and apply your learnings via research tasks throughout the year. All your training will be delivered by qualified facilitators who are topic experts.

    Hear from recent graduates about their Training.

    Rotations and post-program placement

    During the year you will go through 2 rotations and a client contact experience:

    • rotations will be in business areas – these will help you to develop your knowledge and capabilities across a range of topics
    • the client contact experience demonstrates the diversity of the community the ATO serves and the vast range of topics we provide advice on. You may be assisting clients via the call centre, myGov shopfront or answering real-time, online queries through our online chat function.

    We will tell you the details of your first business area rotation during your induction.

    We will decide your:

    • second business area rotation in the middle of the year
    • post-program placement at the end of your graduate year.

    When you successfully complete the program, you'll be eligible to advance to the next APS work classification level (APS4).

    Hear from recent graduates about rotations, the Client contact experience and post-program placement.

    Mentoring and support

    During the Graduate Program, you'll have the opportunity to learn from experienced staff that will guide and mentor you through your training and work rotations.

    We provide support to our Graduates at both a professional and personal level.

    You'll be helped by:

    • Program Manager – supports and guides your probation, approves your leave, recommends appropriate work rotations, and provides advice and support on any issues or concerns you may encounter
    • Trainers – offer support through facilitating courses, marking assessments and giving feedback. They also provide additional tutoring and support to address any technical training-related questions
    • Rotation Team Leaders – support you in your workplace area and teach you the technical skills and use of IT systems relevant to your role. They will assist you to build your workplace capabilities and knowledge.
    • Graduate peers – provide valuable support through the many training and assessment activities you'll undertake together.

    Hear from recent Graduates about our Mentoring and support.

    Evaluation

    Your Program Manager will liaise with your trainers and Rotation Team Leaders to evaluate your performance.

    You'll develop a performance tracking document with your Program Manager and your Rotation Team Leader. You will renew this in each new work rotation as you achieve your goals and set new ones. Regular feedback from managers and trainers help shape your development needs and assist in keeping you 'on track'.

    Social events

    Our Graduate Program will give you an excellent social and networking base. Over the course of the program you will have many opportunities to involve yourself in social events specific to your site. In some sites, there are also social networks of Graduates from across the APS.

    Most sites also have active social clubs that run fundraising activities, happy hours, sporting competitions and family fun days.

    The national network of social clubs hosts a sports carnival every two to three years. You can represent your site and state/territory in events, or just come along to enjoy the friendly atmosphere.

    Hear from recent graduates about our Social events.

    Next steps

    Last modified: 08 Dec 2021QC 64592