Show download pdf controls
  • What we are looking for

    We offer graduate positions in the following streams:

    See also:

    Find your field of study below to access our suggested streams

    Field of study completed in the last three years

    Suggested stream

    Accounting

    Taxation

    Advertising

    M&C

    Actuarial studies

    Taxation

    Analytics

    Data

    Application development

    IT or Data

    Artificial intelligence

    IT or Data

    Business analysis

    IT or Data

    Business informatics

    IT or Data

    Business information systems

    IT or Data

    Business intelligence

    Data

    Business management/administration

    Taxation

    Business process mapping and optimisation

    IT or Data

    Cloud computing and networking

    IT

    Commerce

    Taxation

    Communications

    M&C

    Computer science

    IT or Data

    Computing

    IT or Data

    Computing programming

    IT or Data

    Cyber security

    IT

    Data mining

    Data

    Data science

    IT or Data

    Design (graphic, web, digital, communication, business process, innovation, industrial)

    Design or M&C

    Econometrics

    Data

    Economics

    Taxation

    Engineering

    IT or Data

    Finance

    Taxation

    Gaming/gamification

    IT

    Government and public management

    Taxation

    Human resources

    HR

    Information systems

    IT

    IT

    IT or Data

    IT services and strategy

    IT

    Journalism

    M&C

    Law

    Taxation

    AI and machine learning

    IT or Data

    Marketing

    M&C

    Market research

    M&C

    Mathematics

    Data

    Mathematical modelling

    Data

    Media production

    M&C

    Public relations

    M&C

    Psychology

    HR

    Research

    Data

    Risk and intelligence analysts

    Data

    Robotics

    IT or Data

    Science (IT-related majors)

    IT or Data

    Software engineering

    IT or Data

    Statistics

    Data

    System analysis

    IT

    Taxation

    Taxation

    Visual communication

    Design

    Writing

    M&C

    Information technology (IT)

    About the business line

    Our Enterprise Solutions and Technology (EST) business line is recognised as one of the leading IT departments both in Australia and globally. They deliver technology solutions to the ATO, community and the wider digital ecosystem.

    With an annual IT budget of over $1 billion, our technology landscape is vast and diverse. It spans mainframe, midrange and cloud, as well as the latest digital technologies in web, mobile, APIs, digital identity and authentication, cyber security, and data and analytics. This means you get to work on an exciting variety of projects and activities spanning the entire IT delivery lifecycle.

    Our graduates get to work on designing, delivering, managing and protecting technology solutions and services that underpin the ATO’s operations and the broader revenue ecosystem. For example, we provide:

    • APIs that external software developers like MYOB and Xero consume in their software to enable taxpayers to interact through natural systems
    • technology services, like Single Touch Payroll, that enable real-time data flows to support the superannuation industry
    • whole-of-government platforms such as GovPass, which is your digital identity for accessing all government services.

    You will also get to work in one of the largest implementations of scaled Agile in the world. We’ve been working in Agile for several years, so we know that that it takes a real shift in culture and mindsets. That is why we also have a comprehensive Culture and Capability Program in place. This helps us build the workforce and culture we need to continue being a leading digital service provider.

    See also:

    • Mereen Cherian talks about her experience as an IT grad

    What you might be involved in

    You could work in areas dealing with:

    • IT strategy and roadmaps
    • architecture and solution design processes
    • information architecture and management
    • applications development and testing
    • end-user technology and COTS
    • governance and risk management
    • program and project management
    • portfolio planning and assurance
    • cloud computing
    • creative technologies
    • cyber threat intelligence
    • IT and cyber security
    • data and analytics
    • automation and AI
    • IT service management
    • IT infrastructure and networks
    • technology portfolio and asset management
    • sourcing, vendor and contract management.

    See also:

    Taxation

    About the business line

    Our Taxation stream encompasses fields of study in law, finance, accounting, commerce, economics and business. Your role will be to manage and shape the tax and superannuation systems by helping people understand their rights and obligations.

    We aim to make it easy for taxpayers to comply by providing a contemporary, streamlined and integrated service. We will manage non-compliance with the law.

    See also:

    What you might be involved in

    You may be working in a team to:

    • obtain information and provide advice to clients
    • conduct a range of client engagement activities including risk reviews and audits
    • make decisions and recommendations for mitigation strategies
    • administer the good and services tax (GST)
    • research and analyse tax information and procedures
    • interpret taxation legislation and case law
    • administer the superannuation system
    • find solutions for issues within the law, its interpretation and application
    • develop, manage and maintain public advice and guidance issued by the ATO
    • resolve taxpayer objections to decisions made by the ATO
    • resolve taxpayer disputes
    • influence the design and direction of the tax and superannuation systems.

    During the program, we may ask you to undertake a work rotation in any of these business areas:

    • Client Engagement
    • Enterprise Strategy & Corporate Operations
    • Law Design & Practice
    • Service Delivery
    • Tax Practitioners Board.

    Please note that our Graduate Program does not incorporate practical legal training or Chartered Accountants' accreditation. You can explore these once you have completed your graduate year through our tuition assistance program (TAP) or study leave options.

    See also:

    Data

    About the business line

    As part of our digital transformation, we have new opportunities for graduates with science, technology, engineering, and mathematics (STEM) and statistics qualifications. With the volume and complexity of our data increasing, you can help us effectively use the flow of information to improve our client experience continually.

    We recognise analytics as a key pillar in our digital transformation. As a data-driven organisation, we continue to use data in smarter ways to improve decisions, services, and compliance using a wide range of analytic capabilities and technologies.

    We are increasingly using data science with advanced analytics – techniques such as predictive modelling, machine learning, data mining and prescriptive analytics – to optimise services to taxpayers, improve the client experience, and protect revenue.

    With this organisational focus on data, you will have the opportunity to work across the ATO to deliver a range of outcomes for the Australian community.

    See also:

    • Andrew Watson talks about his experience as a Data grad

    What you might be involved in

    Your work could include:

    • quantitative analysis of revenue collection
    • developing models to understand risk and opportunity better
    • workload forecasting across multiple work types, aimed at ensuring the best client experience
    • using analytics to prescribe the next best action when interacting with taxpayers and developing self-service analytics that enables leaders and analysts to understand performance greater
    • accounting advice on new measures and taxes.

    How to apply for the Data stream

    We are participating in the Data stream of the Australian Government Graduate Program (AGGP). By applying for the AGGP Data stream you only have to go through the application and selection process once to be considered for a number of Australian Government agencies, including the ATO.

    To find out more and apply visit APSjobsExternal Link.

    See also:

    Design

    About the business line

    We have a strong design capability that offers exciting opportunities for design graduates. You could work with our team of internal designers, like-minded creative individuals, on exciting initiatives that make a real difference to the Australian community.

    We partner with our clients to design administrative services that keep the user at the centre of the process; balancing their needs with organisational vision and government agenda to deliver optimal outcomes.

    Our designers work in multi-disciplinary teams to design new or improved products, services, systems and processes. They explore opportunities to improve administrative practices and in doing so, our designers play an important role in fostering willing participation in our tax and superannuation systems.

    See also:

    • Angela Tsui talks about her experience as a Design grad

    What you might be involved in

    You may be working with teams on design engagements involving the following disciplines:

    • design leadership – applying the practices of design thinking to business problems to design the most effective solution to meet the needs of our clients, government, stakeholders and partners in the tax and superannuation systems
    • user-experience design – designing, planning and conducting design activities that involve users in the design process
    • information design – interpreting, synthesising, visualising and documenting ATO design content using both graphics and/or text to convert content into an accessible and useful format for use by the target audience
    • business improvement – understanding the root cause of the problem we are trying to solve, testing and prototyping potential solutions, checking their effectiveness and taking action based on the results.

    See also:

    Marketing and communication

    About the business line

    Our marketing and communication capability designs, develops and implements high-quality communications for a wide range of audiences using multiple channels.

    Our teams consist of passionate communications professionals with years of industry experience in strategic communications, public relations, corporate affairs, creative campaigns, stakeholder and community relations, content creation, advertising and market research.

    We work with business lines to identify communications needs and develop effective solutions to support business outcomes and connect with audiences at the right time, through the right channels with the right messages.

    You will actively contribute to communication strategy and activities that build trust and confidence in our tax and super systems.

    See also:

    What you might be involved in

    We are looking for fresh-thinking graduates who can contribute to our diverse program of work, including:

    • communication strategy
    • advertising
    • internal and external communication
    • change communications
    • writing and editing
    • social media
    • digital marketing
    • media and public relations
    • crisis communications and issues management
    • relationship management
    • stakeholder engagement
    • market research and data analytics
    • user experience (UX) design
    • production – graphic and information design, multimedia, website design and publishing, video production, speech writing, podcasts
    • brand strategy and management.

    See also:

    Human resources

    About the business line

    Human resources (HR) management requires a professional and contemporary approach to managing people and the workplace culture and environment.

    HR aims to provide an exceptional customer service with effective, relevant and responsive solutions that meet the needs of managers and employees at all levels.

    As part of our HR team, you'll help build a work environment that:

    • encourages growth and learning
    • seeks fresh ideas and engagement
    • drives change to improve the customer experience. 

    What you might be involved in

    To meet ongoing challenges, we'll rely on the expertise you've gained from your studies and your past experience. In practice you'll be:

    • assisting our leaders and managers to enhance productivity through performance management, continuous improvement and innovation
    • implementing enterprise-wide learning and development programs that emphasise integrating people and business systems to enhance organisational capability
    • implementing workforce management strategies to enable a flexible workforce
    • shaping the culture of our organisation by embedding our corporate values and increasing engagement
    • refining prevention and early-intervention strategies and using case management system to maintain a safe and healthy work environment and a productive workforce
    • building and maintaining sustainable HR systems that support our organisation to deliver to the community.

    You could work in areas dealing with:

    • workforce strategy
    • workforce capability
    • workforce supply
    • learning and development
    • performance and conduct
    • industrial relations
    • leadership development
    • workplace diversity
    • health and safety.

    How to apply for the HR stream

    We are participating in the Human resources stream of the Australian Government Graduate Program (AGGP). By applying for the AGGP HR stream you only have to go through the application and selection process once to be considered for a number of Australian Government agencies, including the ATO.

    To find out more and apply visit APSjobsExternal Link.

    See also:

    Work locations

    We have offices in all capital cities and some regional locations across the country.

    The locations each stream is offered may change from year to year due to business needs. For the 2022 program we are recruiting in these locations:

    • Taxation: Adelaide, Albury, Brisbane, Canberra, Geelong, Gosford, Hobart, Melbourne, Newcastle, Sydney, Perth, Townsville, Wollongong
    • IT: Adelaide, Albury, Brisbane, Canberra, Melbourne, Wollongong
    • Design: Adelaide, Brisbane, Canberra, Melbourne
    • M&C: Canberra, Brisbane, Melbourne, Sydney.

    If you are interested in applying for a Data or HR graduate position, visit APSjobsExternal Link for information on work locations. You will be considered for opportunities in both the ATO and other participating agencies.

    You'll be working in the city nominated within your official letter of offer. However, if you accept a position in a major city, we may expect you to work in any of our offices within the greater metropolitan area. This is to gain experience and exposure to the different work these offices undertake.

    Working from home arrangements have been put in place on a site-by-site basis due to COVID-19. While working from home looks to become part of our 'new normal', formal arrangements are based on your site restriction level and your manager's discretion. The negotiation will occur upon commencement of each rotation.

    If you are offered a position which would require you to relocate to another site, we may provide financial assistance to help cover removal costs (including insurance). This will be under certain conditions and at the delegate's discretion.

    Next steps:

    Last modified: 09 Mar 2021QC 64593