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  • Information for applicants

    We do work that makes a real difference to the lives of Australians and contributes to their economic and social wellbeing. An essential aspect of working on behalf of the Australian community is ensuring the highest standards of our people.

    We do this by checking that all of our employees meet our eligibility requirements, pass our integrity checks and possess the relevant work-related qualities.

    Eligibility to work with us

    To be eligible for employment with us, you must:

    • be an Australian citizen at the time you apply
    • be compliant and remain compliant with your tax and superannuation obligations
    • not work in the tax and superannuation industry (during the course of your employment)
    • satisfy our integrity checks.

    Your integrity

    All our employees and contractors must agree to integrity checks. Some of our roles require a security clearanceExternal Link.

    Apart from checks conducted prior to engagement, we may conduct further integrity checks during the course of your engagement.

    During the course of your engagement you must demonstrate and adhere to the highest standards of integrity and ethical behaviour:

    • You must continue to comply with your tax and superannuation obligations. We take this seriously. To work for the ATO, we expect you to model the behaviour we expect of the community.
    • You must continue to uphold your declaration of secrecyExternal Link.
    • You'll be bound by the APS code of conductExternal Link, including actively managing any conflicts of interest.

    See also:

    The right match

    Our selection processes are merit-based. This means that we use competitive selection processes to assess candidates' suitability for positions.

    Candidates must possess relevant work-related qualities to be suitable to work for us. As part of assessing your suitability, we consider:

    • your ability to perform the role using a range of assessment approaches such as  
      • video interviews
      • online testing
      • behavioural interviews
      • assessment centres
    • your personal qualities such as  
      • honesty and integrity
      • a good cultural fit.

    Merit pools

    Following a recruitment or staff selection process successful candidates are placed in a flat merit pool with no relative ranking.

    If you are placed in a merit pool you could be offered the vacancy you applied for or a similar vacancy, in a similar location, if one becomes available.

    For the ATO the following location groups are considered similar locations:

    • Brisbane, Chermside, Upper Mount Gravatt
    • Sydney, Parramatta, Penrith
    • Melbourne, Moonee Ponds, Box Hill, Dandenong.

    You can find out more about similar vacancies or locations by reading Creating, using and sharing merit listsExternal Link.

    Merit pools can continue to be used for up to 12 months from the date the vacancy was advertised.

    Reasonable adjustment

    We provide reasonable adjustments in recruitment processes to allow people with a disability to participate to their maximum potential. In recruitment, reasonable adjustment can mean making changes to assist an individual to complete assessments so they can participate effectively in the recruitment process.

    A disability may be generally defined as a condition which may restrict a person's mental, sensory, or mobility functions. It may be caused by accident, trauma, genetics or disease. A disability may be temporary or permanent, total or partial, lifelong or acquired, visible or invisible. It may have minimal or substantial impact on a person's abilities.

    Reasonable adjustments can also be made available to assist you in the job, if you are successful in gaining employment.

    You can let us know about any reasonable adjustment you may need on the application form.

    See also:


    The RecruitAbility scheme encourages the employment of people with disability.

    If you opt into RecruitAbility, we will progress you to the next stage in the assessment process where you meet the minimum requirements of the role. To opt in follow the instructions on the application form.

    See also:

    Indigenous affirmative measure

    The ATO provides job and career opportunities for Aboriginal and Torres Strait Islander people.

    To help us increase the representation of Aboriginal and Torres Strait Islander people in our workforce, we apply the Indigenous affirmative measure to some of our vacancies. These positions are open only to Aboriginal and Torres Strait Islander people.

    If the Indigenous affirmative measure has been applied to a vacancy, it will be clearly indicated in the job advertisement and on the application form.

    If you are of Aboriginal or Torres Strait Islander origin and are accepted by your community as being Aboriginal or Torres Strait Islander, we'd encourage you to apply to be considered for Indigenous affirmative measure positions.

    A competitive process will still be used to assess your suitability for these roles, and the assessment will focus on the work-related qualities needed for the positions.

    See also:

    Ready to apply

    We are always on the lookout for motivated and innovative professionals to join our team. We also want you to be sure you'll be a good cultural fit and align with our vision and mission. You can find out about our cultural traits by watching our cultural traits videosExternal Link

    To understand what we do and where we're headed we recommend reading more about us.

    You can refer to help and technical support for assistance with lodging your application.

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    Last modified: 11 Sep 2020QC 33315