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  • Schedule B: GST budget and administration activities

    This part of the report addresses our performance in relation to Schedule B of the GST Administration Performance Agreement. The GST administration cost statement is a special purpose financial report. The statement is prepared using statements of accounting concepts and on an accrual basis.

    Table 1-5: Costs

     

    2019–20

    Actual

    $m

    2019–20

    Schedule B

    $m

    2020–21

    Estimated

    $m

    1.1 Policy advice and forecasting

    4.5 5.5 5.0

    1.2 Design and build administrative solutions

    44.8 37.2 36.3

    1.3 Input into law design

    1.5 1.5 1.4

    1.5 Law assurance

    3.6 3.4 3.2

    1.6–1.7 Cross agency support and government and stakeholder relations

    3.4 2.1 9.7

    2.1 Registrations

    27.1 23.7 21.3

    2.2 Processing and accounts

    30.4 37.1 33.0

    2.3 Customer service

    26.7 31.8 40.0

    2.4 Debt collection

    71.2 73.6 66.1

    2.5–2.6 Interpretative assistance

    17.5 24.6 23.2

    3.1 Marketing and communication

    10.1 12.8 12.6

    3.4 Active compliance – ATO

    230.3 259.1 237.4

    3.4 Active compliance – Department of Home Affairs

    50.5 50.5 56.2

    3.5 Compliance intelligence and risk management

    24.0 35.6 32.9

    5.1 Resolve disputes

    19.2 35.4 31.8

    5.2 Prevent disputes

    1.7 1.3 1.1

    Program 2 – Tax Practitioners Board

    5.9 5.9 5.8

    Program 3 – Australian Business Register

    5.7 3.4 5.6

    Total

    575.8   646.6   621.5  

      Last modified: 30 Aug 2021QC 64820