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  • Individuals self service

    Individuals can use ATO online services (such as myTax), self-help phone and the ATO app at any time to manage their tax and super.

    On this page:

    ATO online services

    Use ATO online services for individuals and sole traders to access information and services to manage your tax and super affairs in one place.

    If you have a myGov account linked to the ATO, you can use ATO online services to:

    Before you access myGov

    Make sure you have:

    • your myGov sign-in username or email
    • your password
    • access to either    
      • your mobile device for your access code (by SMS or the myGov Code Generator app)
      • answers for your secret questions.

    Find out about:

    myTax

    If you have a myGov account linked to the ATO, you can access one of our most popular ATO online services – myTax. Use myTax to:

    • lodge your tax return from 2014 financial year onwards
    • review your tax return before you lodge and print a copy
    • see a detailed breakdown of your estimated refund or debt
    • lodge your franking credits refund claim
    • view or print your tax return from 2015 onwards
    • fix (amend) errors in your tax return from 2015 onwards (if eligible).
    Start your return with myTax

    Before you access myTax

    Make sure you have:

    • your myGov sign-in username or email
    • your password
    • access to either    
      • your mobile device for your access code (by SMS or the myGov Code generator app)
      • answers for your secret questions

    Find out about:

    Self-help phone

    Phone us on 13 28 65 to:

    • track the progress of your lodgment
    • search for your lost super
    • apply for a franking credits refund
    • make a payment arrangement for a debt that is less than $100,000

    This is an automated service, where you select options using a phone keypad.

    Before you phone

    Before you phone, make sure you have:

    • your TFN, if you want to use this service
    • relevant details, such as your lodgment date and method if you want to check your lodgment progress.

    ATO app

    You can download the ATO app from Google Play or the Apple App Store. Use the ATO app to:

    • record information such as work-related expenses and other deductions
    • work out an affordable payment plan
    • keep track of important dates.

    To download the ATO app, go to

    Get the app on GooglePlay

    Download the ATO app on AppStore

    Only download the ATO app from the official app stores listed above. Non-genuine versions of the ATO app may be available from other sources.

    Find out about:

    Publication ordering services

    Our publication ordering service allows you to search, download and order a range of ATO forms, booklets and other publications.

    Using our ordering service, you can access ATO forms, booklets and other publications by:

    • downloading them as portable document format (PDF) publications without needing to log in or register
    • placing an order online for paper copies to be mailed to you
    • placing an order over the phone on 1300 720 092.

    Make sure you have the publication title or product number (NAT or JS number).

    See also:

    Last modified: 28 Jan 2021QC 59158