Individuals self service

You can use ATO online services such as myTax, the ATO app and self-help phone at any time to manage your tax and super.

On this page

• ATO online services
• myTax
• ATO app
• Self-help phone
• Publication ordering services

ATO online services

Individuals and sole traders can use ATO online services to access information and manage their tax and super affairs in one place.

You need to create a myGov account link it to the ATO. You can then use ATO online services to:

• Manage your personal details – for example, update your address and bank account details
• View your tax information – for example, access your employment income statement, check your account balance and find and print your notice of assessment
• Lodge and pay your tax – lodge online with myTax, track the progress of your lodgment, and make payments
• Manage your lodgments as a sole trader – including lodge activity statements, manage PAYG instalments and print copies of lodged statements
• View, manage and access your super – including check your super balance or search for lost super
• receive your notifications and communications from us in your myGov Inbox.

myTax

MyTax is within ATO online services so you need to create a myGov account and link it to the ATO to access it. You can then use myTax to:

• lodge your tax return from 2014 income year onwards (if eligible)
• review your tax return before you lodge and print a copy
• see a detailed breakdown of your refund or debt estimate
• lodge your franking credits refund claim
• view or print your tax return from 2015 onwards
• correct (amend) errors in your tax return from 2015 onwards (if eligible).

ATO app

The ATO app has a range of features and tools to help you keep on top of your tax and super.

Download the ATO app from Google Play or the App Store. 

Use the ATO app to:

• quickly access your account – set up a login using your mobile device's security features like face and fingerprint recognition. You will need a myGov account linked to the ATO to access this feature.
• follow your tax return from start to finish
• record information such as work-related expenses and other deductions with the myDeductions tool and upload these records at tax time
• view in real-time when your lodgments and payments are due and seamlessly action them.

There are a number of other features and tools in the ATO app to help you manage your tax and super. To take advantage of all the available features and personalise your experience get started with myGov and ATO online services.

Self-help phone

Phone our Individuals self-help service to:

• track the progress of your lodgment
• search for your lost super
• apply for a franking credits refund
• make a payment arrangement for a debt that is less than $100,000

This is an automated service, where you select options using a phone keypad.

Before you phone, make sure you have:

• your TFN
• relevant details, such as your lodgment date and method if you want to check your lodgment progress.

Publication ordering services

Our ATO Publication Ordering ServiceThis link opens in a new window allows you to search, download and order a range of ATO forms, booklets and other publications.

You can:

• download them as portable document format (PDF) publications without needing to log in or register
• place an order online for paper copies to be mailed to you

Make sure you have the publication title or product number (NAT or JS number).