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  • ATO corporate plan 2016–17


    We want the ATO to be relevant and valuable to the Australian community for the long term – trusted and respected here and internationally and considered a leading organisation by all stakeholders.

    As the accountable authority of the Australian Taxation Office (ATO), I am pleased to present the ATO corporate plan 2016–17, which covers the periods 2016–17 to 2019–20, as required under paragraph 35(1)(b) of the Public Governance, Performance and Accountability Act 2013.

    This plan sets out our purpose, operating environment, risks, capability and planned performance over the four-year period.

    We have been driving significant change – to improve the client and staff experience, to improve our organisational performance, and to increase trust and confidence in the tax and superannuation systems.

    We are making it easier for people to do the right thing and providing certainty for them. We are engaging early with stakeholders in the tax and superannuation professions, software providers, government and other organisations to provide contemporary services that foster willing participation.

    Building on the positive outcomes achieved through our Reinventing the ATO program to date, 2016–17 will be the year we deliver a range of improvements to products and services that enhance the experience for our staff and all segments of the community (including individual taxpayers, businesses, superannuation funds, tax professionals and not-for-profit organisations).

    We will make 2016–17 count by delivering:

    • myTax for all individuals who wish to self-prepare
    • a new practitioner lodgment service for tax professionals
    • improved help and support for all clients
    • leadership and contributions to international tax administration reform
    • our commitments to the community and government to tackle tax avoidance
    • a better experience for business through streamlining business registration.

    The results of this plan will be reported in the Commissioner of Taxation annual report 2016–17.

    The corporate plans for the Tax Practitioners BoardExternal Link and the Australian Charities and Not-for-profits CommissionExternal Link have been produced as separate documents.

    Chris Jordan AO
    Commissioner of Taxation

      Last modified: 22 Aug 2016QC 49917