• Current research projects

    For information about current research projects email Corporate research.

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    Software developer events feedback survey [2016-63]

    Fieldwork
    dates

    November 2016 – December 2016

    Purpose

    To evaluate the software developer events to identify and improve processes for future workshops

    Research
    channel 

    Online survey

    Researcher

    Internal ATO

    Cash & hidden economy - phase two [2016-62]

    Fieldwork
    dates

    November 2016 – February 2017

    Purpose

    To understand, track and measure community behaviours, drivers, attitudes and perceptions of the cash and hidden economy; To seek empirical evidence to inform and drive future policy and tailored intervention strategies

    Research
    channel 

    Workshop in QUT laboratory

    Researcher

    Queensland University of Technology

    Not for profit sector research [2016-61]

    Fieldwork
    dates

    November – December 2016

    Purpose

    To understand the behaviours, attitudes, drivers, characteristics, needs and issues associated with the Not-for-profit sector

    Research
    channel 

    Online survey and in-depth interviews

    Researcher

    EY Sweeney

    Cash flow management program pilot survey [2016-060]

    Fieldwork
    dates

    September – December 2016

    Purpose

    To evaluate the Cash flow management program pilot and assess its suitability for full implementation.

    Research
    channel 

    Online survey

    Researcher

    Internal ATO

    Tax practitioner open forum survey [2016-059]

    Fieldwork
    dates

    September 2016 – September 2017

    Purpose

    To evaluate our program of open forums for tax practitioners to understand client perceptions in terms of relevance, content and timing.

    Research
    channel 

    Online survey

    Researcher

    Internal ATO

    Small business SuperStream survey [2016-058]

    Fieldwork
    dates

    September 2016

    Purpose

    To understand the readiness / ability of small businesses identified as having a low or no IT capability to implement SuperStream.

    Research
    channel 

    Computer assisted telephone interviews (CATI)

    Researcher

    Internal ATO

    Payments survey [2016-057]

    Fieldwork
    dates

    September 2016

    Purpose

    The aim of the survey is to collect the views on what influences consumers' choices when offered a cash discount.

    Research
    channel 

    Online survey

    Researcher

    Internal ATO (survey distributed via Qualtrics)

    SMSF LRBA survey [2016-056]

    Fieldwork
    dates

    August – September 2016

    Purpose

    To collect additional information on SMSFs that use LRBA to acquire assets, in order to monitor the use of these arrangements by SMSFs and gain knowledge about LRBA's.

    Research
    channel 

    Online survey

    Researcher

    Internal ATO (survey distributed via Qualtrics)

    Small business Fix-it squad survey [2016-055]

    Fieldwork
    dates

    August – September 2016

    Purpose

    To gauge the effectiveness of the Fix-it squad process in meeting desired outcomes and learn from any feedback.

    Research
    channel 

    Online survey

    Researcher

    Internal ATO

    Taxpayer intentionality survey [2016-052]

    Fieldwork
    dates

    November 2016 – March 2017

    Purpose

    To better understand and predict taxpayers’ compliance intentions.

    Research
    channel 

    Online survey

    Researcher

    Farron Research

    Australian Government Statistical Clearing House Approval Number: 02524-01

    Simpler BAS alpha test [2016-048]

    Fieldwork
    dates

    May 2016 – March 2017

    Purpose

    To gather feedback from business taking part in the Simpler BAS alpha test

    Research
    channel 

    Personal interviews, focus groups and online surveys

    Researcher

    Internal ATO (survey distributed via Qualtrics)

    Small business community events survey

    Fieldwork
    dates

    February – December 2016

    Purpose

    To gain feedback from attendees who attended an event.

    Research
    channel 

    Online survey

    Researcher

    Internal ATO (survey distributed via Qualtrics)

    Taxpayer perceptions of ATO fairness [2015-039]

    Fieldwork dates

    Ongoing research

    Purpose

    To understand taxpayer perceptions of fairness in their interactions with the ATO.

    Research channel

    Computer assisted telephone interviews (CATI)

    Researcher

    Millward Brown Pty Ltd

    Taxpayer behaviour research [2015-036]

    Fieldwork dates

    Ongoing research

    Purpose

    To understand factors which influence taxpaying behaviour.

    Research channel

    Online survey

    Researcher

    Orima Research

    Client experience surveys [2015-029]

    Fieldwork dates

    Ongoing research

    Purpose

    To understand the taxpayer and intermediary experience and satisfaction with our feedback processes and its outcomes.

    Research channel

    Online survey

    Researcher

    Internal ATO (survey distributed via Qualtrics)

    Australian Government Statistical Clearing House Approval Number: 02466 – 01

    Feedback on ato.gov.au [2014-016]

    Fieldwork
    dates

    Ongoing research

    Purpose

    To gather feedback on ato.gov.au

    Research
    channel 

    Personal interviews, online surveys and benchmarking studies.

    Researcher

    Internal ATO (survey distributed via Qualtrics) and ResearchNow

    Australian Government Statistical Clearing House Approval Number: 02450 – 01

    Community perceptions survey [2014-006]

    Fieldwork dates

    Ongoing research

    Purpose

    To provide an overall community measure of their service experience with the ATO, the ATO's reputation, and of key social norms that affect willing participation in the tax system.

    Research channel

    Computer assisted telephone interviews (CATI)

    Researcher

    Millward Brown Pty Ltd

    Last modified: 04 Nov 2016QC 33547