• Current research projects

    For information about current research projects email Corporate research.

    You can check the legitimacy of current research here:

    Understanding Private Groups research [2017-72]

    Fieldwork
    dates

    April to June 2017

    Purpose

    To gain a qualitative understanding of the key characteristics of private groups and importantly how they see themselves, to identify any natural clusters and groupings and defining characteristics, and to understand their key drivers and the environment in which they operate

    Research
    channel 

    Qualitative in-depth interviews

    Researcher/s

    Chantlink and Associates

    Small business community events survey [2017-71]

    Fieldwork
    dates

    Ongoing

    Purpose

    To gain feedback from attendees who attended an event.

    Research
    channel 

    Online survey

    Researcher/s

    Internal ATO (survey distributed via Qualtrics)

    Sender's email address

    Small Business Events <feedback@survey.ato.gov.au>

    Survey URL

    https://ato.au1.qualtrics.com/This link opens in a new window

    Small business cash flow education research [2017-70]

    Fieldwork
    dates

    February to June 2017

    Purpose

    To identify small business perceptions of what influences and drives cash flow issues and explore small business’s perspective of cash flow issues

    Research
    channel 

    In-depth interviews and CATI survey

    Researcher/s

    Indigenous Professional Services

    Public business audience research [2017- 69]

    Fieldwork
    dates

    February to June 2017

    Purpose

    To refine communication channels and products for public businesses and multinationals and to have a comprehensive understanding of their communication needs

    Research
    channel 

    In-depth phone interviews with companies and an online survey

    Researcher/s

    Whereto Research, TKW Research

    Sender's email address

    TKW Research <survey@tkwresearch.com.au>

    Survey URL

    https://surveys.tkwresearch.com.au//SE/1/This link opens in a new window

    Superannuation changes 2017–18 survey [2017-66]

    Fieldwork
    dates

    February 2017 – July 2018

    Purpose

    To gain an understanding of the level of stakeholder awareness, understanding, knowledge and ownership in relation to the super measures program.

    Research
    channel 

    Online survey

    Researcher/s

    Internal ATO (survey distributed via Qualtrics)

    Sender's email address

    Australian Taxation Office <feedback@survey.ato.gov.au>

    Survey URL

    https://ato.au1.qualtrics.com/This link opens in a new window

    Australian Government Statistical Clearing House Approval Number: 02539-01

    Not for profit sector research [2016-61]

    Fieldwork
    dates

    November 2016 – June 2017

    Purpose

    To understand the behaviours, attitudes, drivers, characteristics, needs and issues associated with the Not-for-profit sector

    Research
    channel 

    Online survey and in-depth interviews

    Researcher/s

    EY Sweeney and Searchlight Market research

    Cash flow management program pilot survey [2016-060]

    Fieldwork
    dates

    September 2016 – June 2017

    Purpose

    To evaluate the Cash flow management program pilot and assess its suitability for full implementation.

    Research
    channel 

    Online survey

    Researcher/s

    Internal ATO (survey distributed via Qualtrics)

    Sender's email address

    <feedback@survey.ato.gov.au>

    Survey URL

    https://ato.au1.qualtrics.com/This link opens in a new window

    Tax practitioner open forum survey [2016-059]

    Fieldwork
    dates

    September 2016 – September 2017

    Purpose

    To evaluate our program of open forums for tax practitioners to understand client perceptions in terms of relevance, content and timing.

    Research
    channel 

    Online survey

    Researcher/s

    Internal ATO (survey distributed via Qualtrics)

    Sender's email address

    Australian Taxation Office <feedback@survey.ato.gov.au>

    Survey URL

    https://ato.au1.qualtrics.com/This link opens in a new window

    Australian Government Statistical Clearing House Approval Number: 02524-01

    Simpler BAS alpha test [2016-048]

    Fieldwork
    dates

    May 2016 – September 2017

    Purpose

    To gather feedback from business taking part in the Simpler BAS alpha test

    Research
    channel 

    Personal interviews, focus groups and online surveys

    Researcher/s

    Internal ATO (survey distributed via Qualtrics)

    Sender's email address

    Australian Taxation Office <feedback@survey.ato.gov.au>

    Survey URL

    https://ato.au1.qualtrics.com/This link opens in a new window

    Taxpayer perceptions of ATO fairness [2015-039]

    Fieldwork dates

    Ongoing research

    Purpose

    To understand taxpayer perceptions of fairness in their interactions with the ATO.

    Research channel

    Computer assisted telephone interviews (CATI)

    Researcher/s

    Millward Brown Pty Ltd

    Taxpayer behaviour research [2015-036]

    Fieldwork dates

    Ongoing research

    Purpose

    To understand factors which influence taxpaying behaviour.

    Research channel

    Online survey

    Researcher/s

    Orima Research

    Client experience surveys [2015-029]

    Fieldwork dates

    Ongoing research

    Purpose

    To understand the taxpayer and intermediary experience and satisfaction with our feedback processes and its outcomes.

    Research channel

    Online survey

    Researcher/s

    Internal ATO (survey distributed via Qualtrics)

    Sender's email address

    Australian Taxation Office <feedback@survey.ato.gov.au>

    Survey URL

    https://ato.au1.qualtrics.com/This link opens in a new window

    Australian Government Statistical Clearing House Approval Number: 02466-01

    Feedback on ato.gov.au [2014-016]

    Fieldwork
    dates

    Ongoing research

    Purpose

    To gather feedback on ato.gov.au

    Research
    channel 

    Online surveys and usability studies.

    Researcher/s

    Internal ATO (survey distributed via Qualtrics and Loop11)

    Sender's email address

    Australian Taxation Office <Researchfeedback@ato.gov.au>

    Survey URL

    https://www.ato.gov.au/This link opens in a new window

    Australian Government Statistical Clearing House Approval Number: 02450-01

    Community perceptions survey [2014-006]

    Fieldwork dates

    Ongoing research

    Purpose

    To provide an overall community measure of their service experience with the ATO, the ATO's reputation, and of key social norms that affect willing participation in the tax system.

    Research channel

    Computer assisted telephone interviews (CATI)

    Researcher's

    Millward Brown Pty Ltd

    Last modified: 19 Jun 2017QC 33547