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    This document summarises user research conducted between 30 September and 12 October 2016 with non-resident business representatives. This included decision-makers and end users from non-resident businesses as well as tax advisors.

    Insights gained provided a clear view of user needs for non-resident business representatives.

    It complements the documentation based on research with Australian residents to identify the needs and user goals regarding the authentication application (‘Auth App’ - now referred to as ‘AUSid’) solution.

      Last modified: 03 May 2018QC 55175