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How to find answers to your tax and super questions and access our support services.
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Try online first
You can find answers to most of your tax questions quickly and easily online.
Check if your question has a solution under self-help services. If you’re still having trouble, the next best option is to phone us.
Help with common questions
Find more information to help with the most common questions on:
If you can't find the answer, contact us.
Tax Help program
If you need help lodging your tax return, you may be eligible for the Tax Help program.
Tax Help is a network of ATO-trained and accredited community volunteers. They provide a free and confidential service to help eligible people complete their tax returns online using myTax.
If our volunteers work out that you don’t need to lodge a tax return, they can help you complete a non-lodgment advice.
Paper forms and products
If you are lodging a paper tax return or other form, post it to us at the address provided on the publication. See more about our postal addresses.
You can order a range of publications:
- online from our ordering service
- by phoning our ordering service on 1300 720 092.
If you would like to speak in a language other than English, phone the Translating and Interpreting Service (TIS National) on 13 14 50. Ask to be connected to the ATO in your preferred language.
Self-service facilities
Our staff are available in the following Services Australia service centres to help you self-serve online between 8:30 am and 4:30 pm:
Before attending a service centre, we encourage you to:
This information is subject to state health restrictions that may limit access to a site.
Self-service for ASIC clients
Australian Securities and Investments Commission (ASIC) clients can access self-service terminals and phones at the following Services Australia service centres between 8:30 am and 4:30 pm, Monday to Friday:
How to find answers to your tax and super questions and access our support services.