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Don’t wait for your employees to contact us …

Last updated 5 April 2023

We've seen an increase in employee notifications (ENs) regarding employers not meeting their super guarantee (SG) obligations.

If your employees believe their super has been missed, paid late, not paid in full or allocated to the wrong super fund, they can contact us and make an EN. All ENs are reviewed and where a discrepancy is discovered, we will pursue outstanding amounts and will work with employers who are unable to pay in full, to establish payment plans.

We may notify other employees about potential SG owed and can take firmer actions to pursue outstanding debts including the commencement of legal action to recover amounts owed.

To avoid additional costs, possible penalties, and your employees from contacting us, keep your SG obligations in check by:

  • paying your employees' SG in full, and on time by the quarterly due date
  • calculating the right amount of super, using the correct SG rate which is currently 10.5%. This will increase to 11% on 1 July 2023 and apply to payments made to eligible workers on or after this date
  • paying super to your employees' nominated fund.

QC72077